360 Security Center was rising "cloud security" mistakenly stopped

April 28 afternoon, 360 Help Center received a large number of user complaints, reflecting the 360 Security Center homepage was rising software interception, visit the tip for "you want to visit the Web page contains Trojans and malicious script", pointing to the "Hanging horse" site is Google online Traffic analysis website ( www.google-analytics.com), the user is therefore suspicious of 360 of the site's security, followed by 360 web site navigation, Qihoo network, strange cool nets, such as the odd Tiger 360 of its home also was found to be rising interception, a large number of users on the internet caused trouble, The reputation of Qihoo 360, the first security manufacturer in the country, has caused serious damage.

As we know, Google's online traffic analysis website is a free tool that Google provides for statistics on Web page access and access behavior. Many websites at home and abroad will be embedded in the relevant code in their own home page and other important pages, in order to statistical user access information. After 360 Security Center Engineers Emergency Analysis, 360 Security Center home page, 360 Web site navigation, Qihoo net, odd cool network, such as Qihoo 360 of the home page and Google online Traffic analysis site (www.google-analytics.com) are not hanging horse phenomenon, Can confirm is rising false alarm.

It is understood that this is rising in half a month in the second large-scale false positives, and two false positives, are involved in Qihoo 360 company-related products and services.

April 15, 360 security guards first time for 200,000,360 users to provide Microsoft's latest security patch (KB956572), rising active defense but the patch listed as "moderate threat", the default recommended user "block" installation, the result was directly caused by many netizens did not successfully install the patch. Since most netizens in China are patched by 360 security guards, 360 security guard and rising anti-virus software user coincidence degree is also relatively high, therefore, rising interception behavior has led to many users mistakenly think that the 360 provided the patch "with poison", more than tens of thousands of users to prevent the installation of patches caused by the system black screen, crash.

However, the day of rising official statement will only be an understatement to intercept Microsoft patch said to be its "normal intelligent active defensive part of the function", and the responsibility to install failure directly to the user. Two days later, rising but quietly canceled the patch interception, but so far the company has not been affected by the individual users and Web site for any explanation, but also did not express any apology.

In the case of two consecutive errors, 360 and rising tens of thousands of overlapping users were not supposed to have interference, 360 of products and sites in this process by some users misunderstanding. We hope that this is only the accidental fault of rising products, rather than doping other commercial competition factors. Qihoo 360 also understands false positives, manslaughter is the security industry can not avoid the problem, but any one of the security companies can not use this as an excuse, but need to further strengthen testing, strict management, in the event of problems, should not only solve the problem in a timely manner, but also to be affected by the relevant parties show sufficient sincerity, Instead of prevarication the responsibility with an understatement of public relations.

Attached: Nearly a year of rising some major false positives, manslaughter events:

April 2008, rising manslaughter Explorer.exe, resulting in users can not access the desktop, and public apology;

August 2008, rising users complained of manslaughter QQ game and Vista system files;

November 2008, rising card manslaughter large number of Outlook Express users mail, resulting in the network security industry's most serious accident, and once again public apology;

January 2009, rising 2009 blocked the discuz! forum software system of some of the regular JS script, the domestic nearly 80% of the network forum so that the page display frequently error, or even inaccessible.

April 15, 2009, rising will be Microsoft security patch KB956572 as "intermediate threat" recommended by the user default interception, resulting in large area of error blocking. Rising later said this is its "intelligent active defense part", the responsibility to the user; 2 days after the rising quietly modify the interception rules. The most affected by this event are rising users and the most popular users of the patching tool 360 security guards.

April 27, 2009, Rising will Google online traffic analysis site (www.google-analytics.com) misjudged as a "malicious Web site", a large area mistakenly blocked all embedded in the site's domestic website. Google, 360 Security Center, rising official website, 360 Web site navigation, Qihoo, queer, 265, Tencent Soso and many other Web site security reputation are affected by different degrees.