3u8884 is still waiting for CA4108 flight 14:12

Yesterday, a netizen on Weibo disclosed that launched the first global satellite communications Internet flight experience flight activities, and the Chinese Civil Aviation Authority of China International Airlines (hereinafter referred to as "Air China") CA 4108 flights, first in Sichuan Airlines (hereinafter referred to as "Sichuan Airlines") of the 3U 8884 flight step, from Beijing to Chengdu, The latter's planned Take-off time was earlier than the former for nearly 1 hours. Yesterday, Sichuan Airlines staff told the south all reporters, 3U 8884 flight delays due to "airport flow control."

Yesterday 14:23, Weibo netizen "aviation Thing language" regrets, "3U 8884 or not to let the Secretary experience CA 4108 on time to take off, envy." It is reported that the micro-blog referred to the 3U 8884 flights are Sichuan Airlines flight, planned to take off from the capital International Airport 13:15, although 12:45 the deadline for the ticket, or there have been delays. 15 minutes after the word "airborne", it took off 14:39.

CA 4108 Series Air China flight, the planned departure time is 14 o'clock, originally later than 3U 8884, but finally in the delay about an hour, at 14:12 to take off. This information once triggered a netizen to guess, "Today's flight of the Director of Civil aviation is not a queue?"

According to China International Airlines official Weibo news, the C a 4108 duty has an important mission, that is, the airline will host the national first global satellite communication Internet flight experience flight activities, the Director of civil aviation and basketball Master Yi Jianlian is a member of the experience group. In addition, there are a large number of invited journalists on board. Air China's official micro-movement in the flight of the experience of the event, and interaction with netizens to answer the relevant questions.

15:34, Yi Jianlian also at the altitude of more than 11,000 meters above the micro-Bo fan broadcast, said to be feeling Air China w IFI flight.

Yesterday, Sichuan Airlines staff to reporters confirmed that the delay is due to airport flow control. And revealed that yesterday, Sichuan Airlines flight all day delay phenomenon, "due to the whole day of airport traffic control, the flight delays in half an hour to an hour." In response to C A 4108 there is a "jump-jump First" question, China Civil Aviation Administration press office clock director said, "not clear this situation, need to understand what is going on first."

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Customer service guide

Back in 2011, "Decrypt the aviation industry" to the Customer department ": Let important passengers of the aircraft first fly," the report said, "The Civil Aviation Authority stipulates that all passengers to take the flight must not be arbitrarily canceled or changed, and let the aircraft to fly first, but also for many years the principle." "South reporters look at the Civil Aviation Bureau announced in 1994 to inform the" on the important passengers to take civil aviation transport services, the notice is mainly aimed at "do important passenger transport services," the specific matters, but did not mention "have to passengers of the aircraft first fly up" and other provisions.

To enjoy the services stipulated by the CAAC, including the provincial and ministerial departments, or above, the Army is currently in charge of Major general and above, the minister, ambassadorial diplomatic envoys, by the departments above units or my foreign embassies and consulates to request the guests as important visitors.

In the provisions on the transport services of important passengers on civil airliners, it is proposed that important passengers enjoy a series of special services, such as the third "priority to ensure important passenger tickets, seats," said, "important passengers booking, purchase tickets, should be given priority to guarantee;" Where there are important passenger reservations, tickets for the flight, Should not be arbitrarily canceled or changed.

Fifth "priority for the important passenger check-in, arrival procedures," said, "the value of the Unit should be priority for important passengers check-in, baggage delivery, transport and other formalities." In the first class flight, the more comfortable seats should be provided to the important passengers as far as possible.

In the seventh article "doing a good job of serving important passengers", it also deals with the preferential treatment of "important travellers", such as "attendants should warmly guide important passengers to their seats and take care of their clothing and hats;" Catering department should be in accordance with the requirements of important passenger special services, with meals and supplies, to ensure that food fresh, delicious, delicious; The attendant should according to each guest's situation, the initiative, the enthusiasm, the good service "and so on."

This important guest focuses on the situation of the airline and the Civil Aviation Authority is a win. "As a result of this is the Civil Aviation authority of the above treatment to guests of the reception requirements, so that airlines may be for the reception of customers to sacrifice some economic benefits." But on the other hand, the customer service is good, in a good reputation, a variety of business will follow. ”