5 days without anyone to pay for the broadband.

South All news reporter Chen "pay 1200 yuan, say is three days installed, to now installer phone also don't answer." Mr. Xu, who lives in the head of Dayawan, said 24th he went to the telecom Business Hall for broadband services and paid a year's fee, but still did not install well yesterday, the telecommunications installer's phone is not through.　　Dayawan Telecommunications Bureau responded that because Mr. Xu's residential broadband resources are not enough, need to expand, is expected to be resolved before 30th. Complaint: Commitment 3 days installed 5 days did not solve Mr. Xu yesterday told the south are reporters, their lives in Dayawan o Head Street to run Tu Wan village. 24th, he went to China Telecom company Australia head Business Hall for one year of broadband services. "I paid the fee on that day, and all the expenses added up to more than 1200 yuan."　　Mr. Xu said the staff of the business Hall promised to install broadband for him within 3rd. "But, after 3 days, they haven't come to install. Also, I called the installer for the next two days and the phone was not answered. Mr. Xu said angrily.　　Yesterday morning, South all reporters dialed Mr. Xu to provide the Australian head of the Office of Telecommunications installer Telephone, found that the phone is really no answer after dialing. Response: The Customer Manager has been home to explain yesterday afternoon, the reporter contacted the Dayawan Telecommunications Bureau relevant responsible person to understand the situation. The official said, under normal circumstances, users to install telecommunications broadband and pay fees, within 3rd can be resolved. However, due to the rapid population surge in the region where Mr. Xu lives, China Telecom's local broadband accessories and resources are far from enough, and for temporary users, the bureau needs time to expand its resources, usually at least 5 days. "25, 26th, several of our account managers have come to explain to Mr. Xu, but he is unwilling to accept this explanation."　　The official said. The person in charge said that the installer was a staff member arranged by the telecom operator No. 10,000th, not fixed. It is therefore normal for the installer not to answer the phone. At the same time, the director promised that before 30th, Mr. Xu's wire broadband will be installed well.