79% failure of information and services in ministry websites

China Software Evaluation Center 2nd in Beijing released 2011 of the Chinese government website performance Evaluation results show that China's governmental web site livelihood Services resources to strengthen the integration of financial budget and final accounts and other information publicity intensified, new technology applications continue to strengthen, government web site construction from the content-oriented step-by-step towards service-oriented.

With the deepening of social public administration, the construction of government website has been perfected. "First of all, in the financial budget and final accounts, the three public funds and other in-depth information disclosure efforts to increase the level of transparency of the Government to upgrade again." "China Electronic Information Industry Development Research Institute deputy Dean Lu Shan said."

At the same time, the information publicity system is constantly improving, gradually extending coverage of public enterprises and grassroots government. At present, our country government website focus to public enterprises and institutions and grassroots government extension, the establishment of public enterprises and grassroots information public directory to better meet the needs of the public, enterprises.

Integration of education, medical, transportation, social security, public utilities and other fields of service resources to enhance the Web site People's service capacity, but also the development of the government's Web site another bright spot.

At the same time, many government websites to strengthen complaints, survey, online interview mechanism construction, and constantly explore innovation, through a variety of channels for "network to ask the Government", listen to public opinion, strengthen the network of Virtual Society to guide the public opinion.

"The application of new technology is also conducive to the promotion of e-government." "Lu Shan said," such as Qingdao, Suqian and other governments to open Government blog, micro-blog, timely release of government information, Shanghai, Nanchang and other governmental websites to carry out information-free construction, to facilitate the smooth access of people with disabilities to government information and services. There are also a number of government websites to introduce mobile clients based on mobile terminals, and to consolidate and provide multiple practical services. ”

It is particularly worth mentioning that the project and integrity information online in the project construction field is steadily advancing. China Institute of Electronic Information Industry development data show that as of the end of November 2011, the provincial government sites in the construction field of the Project Area column opening rate reached 82.98%. Among them, the provincial government website column opening rate reached 84.38%, compared to the 2010 increase of 18.5%.

However, there are still some problems in our government website, such as low service ability and inferior management level.

The main performance is in the information and service coverage, the practicality is not enough, the effectiveness needs to be promoted. The assessment found that 79.45% of the ministry sites, 87.5% of provincial sites, 91.5% of the city site, 92.44% of the county site, as well as 90.8% of the National Development Zone sites have information and service failures and other issues. Some government websites have some problems, such as lack of service element resources, limited depth, not timely content updating, and low service practicality.

Industry and Information Technology department director Xu Xian said, "Twelve-Five" period, China will adhere to the concept of people-oriented, service first, deepen government affairs open, strengthen grass-roots services, and through the application of new technologies to enhance the application of government resources and service effectiveness, and further promote governmental web site from content-oriented to service-

China Software Evaluation Center is directly under the Ministry of Industry and Information technology, a class of scientific research institutions, since 2002, led the organization of the Chinese government website performance evaluation and results released, so far has held 10 sessions. The results showed that the top 10 ranking of comprehensive performance of ministry websites in 2011 were: Ministry of Commerce, Aqsiq, Ministry of Transportation, General customs, development and Reform Commission, Ministry of Industry and Informatization, Ministry of Agriculture, Ministry of Public Security, Ministry of Science and Technology, State Forestry Administration.