A good community operation is inseparable from a good moderator

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Community-class sites are now very common, many owners in the management of their own CMS information station will often integrate a BBS community, one can provide more content services, and secondly for the increase in user viscosity is also very helpful. There are many sites is a professional BBS site. It can be said that the forum is a very classic and promising site type, after so many years, from a single CMS information to today's web2.0 era, there have been a lot of fresh site types, such as blogs, SNS, today's microblogging, light blog and so on, and the forum in the Internet industry, has always been a pivotal position. Then how to manage a good forum, the forum business must be inseparable from the moderator, forum moderator is a forum soul figure, this article from the moderator talk about it. I do the personal experience and feelings of moderator, I hope to be a webmaster friends to provide a reference.

1th, the forum must have a clear version of the rules, and moderators are strictly and objectively according to the version of the regulation to manage

No rules savages, especially for forums where user interaction is strong, a forum to want to have a good order, in accordance with your prior ideas and direction to develop, then must be the forum on the members of the management rules written clearly understand, and to all members of the public, so that the forum members of the words and deeds, Activities are within a manageable order. The most basic rule here is the rewards and punishments system, but also the most basic way to standardize user behavior. What kind of rewards the user has made and what kind of penalty is violated in the Forum's provisions? Here in addition to a reasonable version of the Rules, Forum moderators to implement the strength of the most important. Moderator can be based on the version of the objective and timely implementation is very important. If the moderator sometimes according to the provisions of the implementation, and sometimes do not follow the provisions of the management, then members of the Forum Management Trust will have a certain impact.

2nd, the moderator needs a broad heart

Moderators seem to be in charge of the forum management of a lot of power, in fact, a good moderator is not so good when. Members of the words and deeds of the violation is every forum will encounter the inevitable problems, the most common is the behavior of hair ads. There is no forum for the main section is allowed to send ads, but there has been an ad moderator must be managed, delete posts and give members a certain punishment, it is likely to arouse the feelings of this member's dissatisfaction, and even with the moderator dispute. Here is one of the most common examples. Forum members may be because of various reasons and moderators have disputes, and even abusive attacks and so is not nothing new, is the moderator to understand the atmosphere and members of the same forum in a big fight? Certainly not, the moderator is absolutely can not scold members, moderators as long as scold members, then the version and the image of the Forum will soon be lost, So the owner of the grievance can only be placed in the heart. Because moderators are the core of the forum, words and deeds are representative of the image of the forum. Therefore, not a broad mind is not a good moderator.

3rd, the moderator should be able to drive the forum atmosphere

This is more important in the initial stage of the forum operation, we all know that the forum in the initial period of basic no popular, this time as the leader of the moderator, hair posts, held activities, can get members of the response is very important. This depends on the personal ability of the moderator, for the same topic, different people, the results are likely to be not the same. Moderator's affinity and appeal is very important. In the Forum after the development, popular, moderators more to do, may be guided, this time do not need too many moderators of the posts, you can imagine a forum full version of the posts are most of the moderators, then this forum should be relatively deserted. More posts should be given to members.

4th, the moderator should be able to find the forum's shortcomings and strengths

Moderator is standing in the forefront of the managers, and members of the nearest, it is also easier to find some of the existing shortcomings and advantages of the forum, as a thoughtful moderator, should find these problems, often given the summary. With the administrator of the Forum to develop better. Therefore, the writing work diary is a good habit, transforms the idea from the heart to the writing this process, is a review and the ponder process. It is very helpful to work.

Above probably wrote four points, relative to the moderator day-to-day management work details, above said or very summarized, of course, not comprehensive, BBS moderator management work There are many details, but also need us in the day-to-day work, continuous summary. I hope this article can provide some help and reference for the webmaster of the Business forum.

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