ALICE: The concierge housekeeper in the pocket

Absrtact: You may have a similar experience: when staying in a hotel, the small demand is transferred two or three times before the call is processed. Alice's founder, Alex Shashou, who worked for Goldman Sachs before, made his life on a flying trapeze a frequent experience

You may have a similar experience: when staying in a hotel, the small demand is transferred two or three times before the call is processed. Alice's founder, Alex Shashou, who worked at Goldman Sachs before, was so obsessed with traveling on business that he hoped to improve the efficiency of the hotel service and enhance the client's experience through mobile internet technology.

For the user, Alice is like a concierge housekeeper in her pocket, helping Ta easily understand a range of related information and facilities to stay in the hotel, as well as booking a lounge, a key for room service, or an appointment to a spa.

At the same time, Alice also provides a real-time monitoring and management tool for the hotel's operators to help them fully understand the user's thousands of random needs every day, and service providers to complete the response. Founder Shashou that: the lag in service, inefficient, behind the reason is that the traditional hotel lacks a system to unify the management of various departments of dynamic information, the system is often independent of each other, resulting in the inefficient collaboration. From the root to solve the hotel side management pain Point, this is Alice compared with similar products more competitive place.

Since its establishment two years ago, Alice has been working with a number of well-known hotel groups, including: Shangri-La ' s Hotel Jen, Bespoke Hotels, the Setai (Miami Beach), the Gansevoort Group, Standard Hotels and sixty Hotels. Recently won 3 million U.S. dollars in seed-round financing, investors include the real estate sector giant Tishman Realty,neuehouse founder and 645 Ventures.

In the transformation of hotel services, Xtourmaker is doing similar things, but mainly for the client, it designed features such as multilingual environment, recommended tourist attractions, GPS Route navigation, so that Xtourmaker is not only a "pocket Butler", but also includes more diversified tourism scene services. Prior to taking part in the 36 Krypton public day of Grata, it also chose to start with the concierge Department of the hotel as an online housekeeper, but rejection, in the future to access the services in the course of the service providers to their own platform, cut is the travel of this big cake.