American group net buys cake to be told to expire

In the United States, Ms. Zheng bought two cakes on the internet, only one, and the other was told "expired." January 18, after the reporter interview, the United States network said will refund, and improve the work, in the product before the expiration of the notice to customers. January 21, Ms. Zheng told reporters that she has been practical experience of the United States to inform the network ahead of the work. Ms. Zheng often in the United States Group online buy cakes, generally are ordered immediately after delivery. But there was an accident on that order last November 21. She said that the same day, she ordered two at a one-time price of 48.8 yuan of the song Fang Cake, she picked up one at the beginning of December last year, January 10, when she was about to extract another, she was told she could not pick up the goods, on the grounds that her coupon had expired last December 20 and expired on the website. "There is no reminder on the site, and if there is a reminder, I will definitely pick it up before it expires." Ms. Zheng said that she and the United States network contact many times, the other party still insist not refund; Some time ago, she went to Jingansi, a song Fang shop to know that this month will have similar activities in the United States online launch, the sale of a banana chocolate cake, the price is 48.8 yuan. Holding a try mentality, but again contact the United States network, still no results. January 18, the reporter contacted the United States Mission Network, the relevant staff will be within two working days to refund to Ms. Zheng, and will improve the work in the customer's purchase of goods on the date of delivery before the expiration of reminders. January 21, Ms. Zheng told reporters, the reporter contacted the United States Group Network, the other party immediately contact with, commitment two business days within the refund, although the current people in the field, has not been to inquire about whether the account has received a refund, but she has clearly felt that the United States network to improve the work. "Last time I bought the cake, I made a cake on the internet, and this morning, the United States network called to tell me that there will be a week expired, I am very happy to receive such a reminder." ”