Analysis of how to implement internal social collaboration

Some time ago, the domestic enterprise social collaboration manufacturer Ming DAO formally announced that it will stop providing private deployment services and concentrate on the development of SaaS services. The services provided by the existing private deployment customers are terminated by the contract. In fact, events like this happen frequently in Internet services.

Faced with the trend brought about by the Internet, enterprises can improve their work efficiency through internal social collaboration, strengthen team management, this low-cost way has been recognized by managers, but also hope that the project to develop as soon as possible to maximize social technology to bring the value of the enterprise.

There is no choice is not good, but the face of the market as many as dozens of of the entrepreneurial team to develop products, the choice is not good. The author thinks, and personal Internet product experience is different, enterprise's choice especially need cautious, avoid accidentally be "hijacked". The ease of use of products and humanization is important, but at the same time to consider the system after the extension of cost-effective, focus on the supplier's background and operational strength.

Therefore, the problems faced by corporate social collaboration are far more complex than imagined, while SaaS form is a reasonable choice for small micro-enterprises and individual users, but for the implementation of SaaS software for large and medium enterprises, there must be problems and difficulties to solve. The current Chinese enterprise social software SaaS provider is also very imperfect, large software developers in the domestic only kingdee one intervention, more by individuals or small groups entrepreneurial type of products. These entrepreneurs have no resources, no channels, but the technology and enthusiasm, they can use the lowest cost to produce the most suitable for small business SaaS software (some named OA or CRM name), and then through the network hype to get the enterprise's eyeballs.

For these entrepreneurial products, only a certain degree of customer size to achieve profitability, otherwise the latter will eventually lead to the end of the cost of failure, so that both the development team and corporate customers suffered losses.

and the implementation of social collaboration in large enterprises is more complex, according to the author contacted several large-scale projects, because SaaS application set up in public cloud server, need to do a lot of preparatory work to understand the needs of enterprise users. Considering the need for integration with other systems in the later stages, the related development work becomes extremely difficult.

In contrast, the privatization deployment of social collaboration software is built in the enterprise environment, so only the appropriate two development, it is possible to integrate with the enterprise's existing business systems, the provision of API development interface can also complete the data at the bottom of the integrated application, The Social collaboration attribute is integrated into the internal application of the enterprise.

Therefore, in the early selection of social collaboration software, enterprises should take into account the future positioning and change. Capable enterprises can still consider using the model of privatization deployment, even if the price may be higher, but the stability of some sensitive business can be guaranteed.

For this type of project selection process is similar to the traditional ERP, the operation is generally divided into three stages:

First stage, audition. On the one hand, to see the comprehensive strength of manufacturers, the experience of products, to ensure that not too deviate from the business needs.

The second stage, to understand the company's corporate background and success stories, narrowed down to 2-3, the specific case for detailed understanding. Generally to this stage, the selection of suppliers has entered into the implementation capacity and technical options.

The third stage, the final bid.

The first two stages for the enterprise to choose the public cloud SaaS service is also applicable, the whole process of the enterprise's own needs should be kept awake, many different applications will bring different attractions, such as the question of the place need to communicate with management to confirm. The final supplier confirmation, from the industrial development trend of its development and implementation capabilities, sustainable innovation and long-term customer service capabilities and other factors, make the right choice.

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