Antivirus software malicious deduction fee Exposure: Use seven days deduction fee four years

Antivirus software malicious deduction fee Exposure Shenzhen Evening News reporter Huangna reported products only used 7 days, has been a continuous deduction for 4 years! And the product has been free for nearly 1 years, I now know. Recently, Mr. Shi told the media that he was 4 years ago with a mobile phone registered Jinshan Poison tyrant but only spent a week, has been sustained deduction for more than 4 years, a total of 480 yuan.　　During the deduction period, he never received any tips related to the deduction fee. Mr. Shi: The use of poison PA 7 days is deducted for 4 years Mr. Shi installs the computer with the mobile phone to pay, buys the Jinshan poison tyrant. A week later, Mr. Shi felt that jinshan drug is not only difficult to use, and the effect is not as good as publicity, so it deleted Jinshan poison Pa. Since then, he has not used any Jinshan products. However, in August this year, Mr. Shi found that from 4 years ago, he has been secretly deducted Jinshan poison fee, a total of 480 yuan. Spent 7 days, deduction fee 4 years, in this period Mr. Shi only received Jinshan poison PA sent the safety broadcast, but each month was concealed deducted 10 yuan, this let Mr. Shi feel very angry. What made him angry was that, in November 2010, Jinshan Poison PA announced that it was completely free, but he had never received any hint related to the fee deduction. "Since I'm 10 dollars a month, it means I'm a member of it." It is announced on the website for free, it should notify me by SMS or phone. Mr. Shi in an interview with reporters said: "If I did not find this, I believe that Jinshan will continue to deduct fees down." "Not only the Chinese mobile users, China Telecom users are also encountered by Jinshan Poison PA continued deduction fee." This August, called "Zhuang can Year" netizens on Weibo called on netizens to check their own telecommunications bills, because he found from last June to the present 15 months, his monthly by Kingsoft Poison PA deduction fee of 6 yuan, and he has never used Jinshan poison Pa. Zhuang in micro-blog said: "I did not, now do not, later also cannot use this software!" Besides Jinshan Poison PA is not claimed forever free?! It's time to play this trick. "Zhuang can Year" found by Jinshan poison PA Dark deduction fee, through micro-blog informed Jinshan Chairman Lei. Ray with letters reply, said will be rigorous investigation. According to Zhuang later in the Micro-blog readme, originally he had done a mobile phone package, which contains Jinshan poison tyrant service.　　May 2010, Mr. Zhuang canceled the package, but Kingsoft is still in the "separate billing", the period of 6 yuan per month to create service charges, until the village found. Reporter investigation: Millions of users or by the dark buckle Feizhong on the micro-blog issued a Feeling: "I own this dozens of yuan, but the country how many such ' misunderstanding ', I dare not think. I have reason to believe that the phenomenon of being invisible charges is definitely not just me, if a lot of people are "misunderstood", that is not a misunderstanding it? "Then, how many people are likely to be the Golden Hill poison PA continued to deduct fees?" According to the Hong Kong listed companies Kingsoft Software released in the first half of 2011 earnings, as of June 30, 2011, Jinshan Network, the average number of paid users still 2.13 million people, a monthly contribution to the Jinshan income of 10 million yuan. Jinshan Network is Jinshan softwareNewly established subsidiary, last year began to take over the business of Jinshan poison Pa. Poison PA has been the main income in addition to the game, Jinshan contribution to billions of dollars each year income.　　However, since last November, has announced the permanent free Jinshan poison tyrant, why so far still have so many deduction fee households? Jinshan said in the report, Jinshan Network announced on November 10, 2010 to provide a free version, so a number of Jinshan network Security service users have become paid valued value-added safety service users. Originally, from the four quarter of 2010 onwards, Jinshan has been the original poison PA toll users all into the "pay valued security Value-added service users", that is, product free, service charges Jinshan poison PA fee members.　　But for this key product fee conversion information, the reporter interviewed all the poison bully charges each claim that they have never received the relevant notification information. Attorney: Change of service does not notify users of suspected fraud in the law firm Wang Junlin Lawyers believe that Jinshan poison PA long-term deduction fee has never caused too many people pay attention to, that many consumer rights awareness is weak, many people may think that only 10 yuan of money, cancellation service even if lazy to toss, and many of the user unit reimbursement is not concerned about.　　But in fact, Jinshan free of charge after actually changed the terms of service, its service content and charges have a big change, but Jinshan did not tell the user clearly this change, its behavior is suspected of fraud, users can request double pay. According to the 49th article of the Consumer Protection Act, the operator shall, in accordance with the requirements of the consumer, increase the compensation for the loss caused by the fraudulent conduct of the goods or services provided by the consumers, and increase the amount of compensation for the price of the goods or the cost of receiving the service. "Then how should ordinary users know if there is a dark deduction in their mobile phone?"　　Wang Junlin lawyer said, whether it is Chinese mobile, China Unicom or telecom users, can send the corresponding query text messages to understand their own mobile phone is malicious withholding charges, and timely cancellation of related services. This reporter will continue to follow up the suspected malicious Golden Hill charges incident. Share to: