Application of MongoDB in call center system

Application of MongoDB in call center system

Shi, Gianschopo

MongoDB is an extensible, high-performance, modeless, xml-based data management system based on document storage. The feature of document-oriented storage makes the MongoDB can support the storage of loose structure data, the weak consistency feature makes the MONGODB can guarantee the faster user access speed, the high performance characteristic makes the MongoDB can better support the processing of large data quantity. The continuous development of the call center has put forward the new request to the data storage System: Large data quantity + loose data structure + high access speed, so it is very suitable to introduce the MongoDB database as the storage system of the call center application data. In this paper, the MongoDB is briefly introduced, then the implementation of MongoDB deployment method is presented in detail, and a design idea of MongoDB in call center system is given in the end.

Application of MongoDB in call center system