Bank of China again "recruit", two major lines of failure

Source: Internet
Author: User
Keywords Changha system failure BOC ICBC
Tags bank of china bank transfer business channel clients company customer customers

Beijing News (reporter Shen Yu green Liu Xi if) on the Sunday morning ICBC suspended business turmoil just subsided, yesterday, the Bank of China again "recruit". Yesterday morning, a number of netizens said received text messages, BOC bank transfer in full suspension. BOC said yesterday that its silver-phase transfer system, which had been slow to deal with short-term transactions, affected individual clients ' bank transfer transactions and the system returned to normal after emergency disposal.

Bank transfer suspended

Yesterday morning, a netizen in Micro Bo said, received a futures company (National Letter) text message, said that because of bank of BOC failure, customers can not carry out bank transfer, pending the resumption of the bank system will be timely notice.

Reporters yesterday afternoon to call the Strider service, staff said that the morning really through the net silver can not handle the transfer business, but other business can be normal handling. It was notified at around 1 o'clock in the afternoon, the above business has returned to normal. Another media report said that the morning counter can not be related operations.

However, some netizens said that there was a successful transfer account yesterday morning. A netizen sends micro-blog to say, binding Bank of China's four or five silver period transfer account, yesterday morning had an account transfer success, "feel is snatched in."

Shiyan, a researcher at the New Lakes Futures Institute, told reporters that the so-called "silver period transfer" refers to the link between the investor bank account and the futures trading account of the transfer channel. "Once the channel is interrupted, the money in the investor's bank account is not injected into the trading account, and the funds in the trading account are not available, and the trading plan is bound to be affected for investors who want to make additional investments or withdraw capital." ”

Two major lines fail successively

On the morning of 23rd, ICBC users in Beijing, Shanghai and other places reflected the failure of the line system and suspended business. ICBC responded that this was due to the upgrading of computer systems in some parts of the cabinet and electronic channel business processing slow.

Two days in a row, two large state-owned businesses have suspended the "accident", in recent days the liquidity of banks in the case of tension, it is inevitable to trigger market association. Some investors speculate that it is not related to the recent burst of bank money shortage rumors.

BOC yesterday did not respond to the failure in connection with the recent two-day "money shortage" between banks, which ICBC had previously denied.

In addition, for the fault caused to the loss of customers, BOC customer service staff said that if the customer has a claim can be recorded, feedback to the superior, but at present it does not have a corresponding processing mechanism. Bank of China official said that the morning of June 24, the silver phase transfer system in the short time transactions slow, affecting the individual customer bank transfer transactions. After the emergency disposal, the system immediately returned to normal. Sorry for the inconvenience caused to customers.

Recent continuous failures of financial institutions

In mid-June, the National Provident Fund Centre resumed operations July 5 due to a system upgrade moratorium on applications for loans.

On the morning of June 23, some areas of ICBC were slow to handle the cabinet and electronic channels due to computer system upgrades.

On the morning of June 24, there was a slow transaction in the Bank of BOC transfer system, which affected the bank transfer transactions of individual clients.

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