Beijing da Vinci store to be discontinued exposure furniture

Source: Internet
Author: User
Keywords Leonardo da Vinci store
Tags company consumer consumer complaints how to how to deal with not accept return set
Industrial and commercial requirements Leonardo da Vinci home to accept complaints, the Da Vinci company said that the recent interpretation of origin and quality disputes yesterday, Beijing Leonardo da Vinci home store sales were exposed two brands of products. The company was initially identified with 3 major violations of the facts, the Shanghai Municipal Bureau of Industry and Commerce, the Da Vinci company should set up special telephone and personnel to receive and properly handle consumer complaints.  The company said that it will again issue a statement to explain the origin and quality disputes how to deal with such issues. Discontinued exposure products received inspection yesterday, the Beijing Da Vinci Friendship Store, CCTV exposure of the card Bridt, Hollywood furniture, although still placed in the three or four-storey exhibition hall, but in the furniture signs, the above two brands of all the furniture has been affixed to the "suspend sales" of the label, its words and the size of the sign is almost not eye-catching.  Sales staff said that the reason is the sale of the two brands have been inspected by the relevant departments.  As of last night, the reporter called Beijing, Shanghai Da Vinci stores and Da Vinci public Relations, the return of goods, still do not accept, there is no unified treatment.  Beijing da Vinci Friendship store staff said, now do not accept returns, you can wait, "should have a reply in 7-10 days", if you want to return, you can first the relevant sales bills ready.  Shanghai Yan ' an west road da Vinci store staff still stressed that the product is Italian, can provide the relevant tax returns, there is no real evidence, will not return. Industrial and commercial requirements for the rectification of the existing problems of the Da Vinci home, the latest news of the channel, the Shanghai Municipal Trade and Industry Bureau has met with the head of the Da Vinci Company, put forward a number of requirements, including the cessation of sales testing unqualified products, labeling irregular label marking period rectification;  Internal enterprises should set up special telephone and personnel to accept consumer complaints.  The Da Vinci Company has indicated to the industry and commerce that will according to the request, in a week the rectification result and the follow-up measure carries on the written report, to the furniture origin, the product quality question to make the detailed explanation.  Leonardo da Vinci company said last night, the company will be issued in the recent statement, one is to introduce Leonardo da Vinci's agent identity, the second is to introduce the products of Leonardo da Vinci, the third is to explain the origin of the problem, four is to explain the quality of disputes how to deal with.  Paparazzi Shanghai da Vinci stock Sampling inspection 4 Items 2 unqualified according to reports, the Shanghai Industry and Commerce Department yesterday announced, the extraction of the Da Vinci Company 2 card Bridt series bedside table test results have been issued by the authority of Third-party detection, comprehensive judgment for the product unqualified. This is a sample from the Da Vinci Company located in Shanghai Qingpu Warehouse, by the national Construction material Quality Supervision and inspection center according to the "Interior decoration materials, wood furniture in the harmful substances limit" and "wood furniture general technical conditions" two national standards, detection of formaldehyde emissions, carpentry requirements, paint film resistance to cigarette burning,  Drawer chute Strength 4 indicators. The results showed that the sample furniture was unqualified for the carpentry requirement and the paint film resistance to cigarette burning. At the same time, The Da Vinci Company cannot provide the corresponding "furniture use instruction",Does not conform to China's mandatory standards. The shell and filling materials of the two bedside cabinets are composed of polymer materials, lined with fibreboard, Blockboard, particleboard and so on, and the connecting parts are solid wood materials.  The main components of polymer materials are polyurethane, flammable materials, burning will produce a large number of toxic and harmful gases.  At present, the Ministry of Industry and Commerce has ordered Leonardo da Vinci home discontinued these unqualified products, and expand the scope of sampling. This edition of the interview/newspaper reporter Lio Eling
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