Beijing Reservation Registration Telephone Unified 114

This news (reporter Jia Xiaohong) The City Unified Reservation registration platform will enable 114 as the reservation number, the opening time is scheduled in July.　　The City Health Bureau announced yesterday afternoon that the first batch of 30 or so hospitals will enter the unified booking registration platform, the original telephone number of these hospitals has been canceled. After the platform test run, the patient can call 114 to make a telephone appointment 24 hours a day, 7 days a week.　　Call 114 Telephone Appointment does not collect service charges, the city's patients to call only to collect local fees, foreign patients charged normal long-distance charges. Guo Jianli, deputy general manager of China Unicom Beijing Branch, said that there are currently 21 hospitals through 114 to provide appointment registration services, 114 also in the appointment registration has accumulated some experience. 114 existing agents more than 700, in order to undertake the appointment registration business, the recent Beijing Unicom will add 570 registration took, directly or indirectly in the appointment of the total number of seats registered will reach 1320 seats. At the end of this year, 114 will be the opening of new call center venues, seating capacity of up to 4000 seats, can fully meet the first batch of hospital reservation registration services to the system capacity requirements. In addition, the appointment of registered took will add 900 additional traffic personnel, the total will reach 1900 people. These took personnel, in addition to the regular business training, but also from the hospitals and Municipal Health bureau staff for their classes, teaching appointment registration expertise.　　In order to help the operator to triage the registered patients, 114 has currently recruited 3 retired medical staff "special questions." According to reports, Beijing is currently 21 municipal three-level hospital outpatient capacity of 80,000 people, of which about 30% source will be placed in the telephone appointment, that is, about 20,000 supposedly per day will be completed by telephone booking. Municipal Health Bureau related officials said that the city will use six months to the unified telephone booking platform and network booking platform for trial run. If the operation is smooth, six months later will be in the city's three-level hospital promotion.　　The health sector is also considering the platform to open prepaid payment function, at the same time the appointment of the treatment and registration fees, patients do not have to go to the hospital to pay the queue. 114 Telephone Appointment Registration procedures users Call 114--artificial agents to connect the phone-Transfer 114 appointment registered took--after the successful appointment to the patient's mobile phone to send success messages, notice to the hospital time, told 8-bit reservation security code-patients to the hospital with ID card number or directly to the triage station for triage- If the patient wants to cancel the appointment temporarily, by the reservation security code calls 114 cancels.