"Big smart" software doesn't fit into the iphone

Morning News hotline reporter Chen Mr. Zhao spent 2800 yuan to order a set of "big wisdom" mobile phone Super Win Professional version, full of speculation that the future will be "powerful", but unexpectedly, their own i-phone phone does not support the software.　　Mr. Zhao decided to return his money as the customer confirmed that the iphone could use the software properly. Mr. Zhao received a message from "Great wisdom" in early April to promote the "great wisdom" mobile phone Super Win Professional Edition.　　Value This mobile phone stock software and professional, plus now have 2800 yuan to buy a year to send a year of "limited" concessions, Mr. Zhao soon moved. But before the purchase, Mr Zhao had a doubt: "I use the licensed version of the iphone, the software need to pass the certification, so may not support some third-party software."　　"To this end, Mr. Zhao specifically stressed that he is an iphone, and then got the salesperson's affirmative answer:" can support. However, when Mr. Zhao paid the money, the problem ensued. After downloading the software, you cannot install it, let alone use it. He immediately contacted "great wisdom". "But the sales staff can not tell, go to the technical staff, the result, the technical department staff made it clear that the software does not apply to the iphone."　　Mr Zhao told reporters that the "big wisdom" aspect of his solution was "nonsense": ask him to buy a mobile phone that he can support. Feel "fooled" Mr. Zhao very angry, insist on a refund.　　But Mr. Zhao every time call them, either did not reply, or said immediately to launch the software to adapt to the iphone, let him wait, in short, fast 10 days past, money is difficult to refund. Yesterday afternoon, the reporter dialed the "Big wisdom" sales call. Sales staff told reporters that as long as the phone can surf the internet, support Java programs, you can use the software.　　But when the reporter specifically mentioned the licensed iphone, the salesperson's tone slightly hesitant, asked a colleague, said the iphone is not available. "There are tens of thousands of mobile phones, and salespeople do not know in time whether consumers ' iphones can match." Then, "Big wisdom" customer service Department of Miss Song said, at present, Mr. Zhao to refund, or to go process, so that the company's technical staff to identify the mobile phone can use the software, and then walk the financial related processes. As for the whole set of processes, how long will it take? Miss Song said she couldn't give a positive answer.