BSM's time has come. The traditional system integration Management Development Limited (1)

In the past decade, most companies have invested a lot of money in IT systems, and manufacturers have used their IT technology to develop different and suitable application systems for enterprises according to different departments. For example, the company said that the sales department, accounting department, Human Resources department, marketing department, Research and Development department and even logistics department, various departments in the company's work content is different in nature, manufacturers have to do is based on their differences, so that each department has its own unique application to maintain its own operations. These systems are ensuring that they are competitive.

But as time goes on, a variety of relatively independent application systems are also threatening the IT industry, and users begin to integrate and manage them by using some manual processing, developing processes, and even layers of programs on top of each system. This is the way to build a complete IT environment. But the conclusion is that this process of implementation is expensive, and that it forms an application environment that is becoming sluggish and inefficient throughout the IT operation.

The constant exposure of the problem has led to a drastic change in the attitude towards IT management, and the decision makers have begun to recognize a long-term goal and strategy to achieve cost reduction through automation and process reengineering.

Analysis of BSM Core architecture

In 2003, BMC proposed a new strategic concept, namely business Service Management--BSM strategy, in order to solve the problem of the integration cost and work efficiency faced by IT system. This form integrates the application management of all relevant departments, including marketing, sales, payroll, events, logistics and personnel applications. This integration forms the model of business service management, thereby reducing the challenges faced by the past through human or process and computer programs to integrate isolated application systems.

"BMC is the first enterprise in the world to propose business service Management (BSM) solutions that are committed to helping enterprise management IT infrastructure strategy from a business perspective," said Beauchamp, chief executive of BMC, in an interview with 51cto.com. The BMC has also developed a vision for IT management that integrates systems and platforms throughout the architecture. On this basis, to provide customers with a unified framework and platform environment, so that they can better manage their own it. ”

"The BSM architecture is a service request that links users and it infrastructures." Once a service request is made, the system establishes the service, configures the service, and then manages the service, "said Bob," and if any problems arise, the management system notifies and requests the support system to fix and resolve the problem accordingly. Fixes and solves the problem to make the corresponding modification, forms the closed type circle. Such a ring can be fully regarded as the basis of the BSM concept, that is, through such a loop to the user and the entire enterprise and Enterprise Services linked to establish an integrated, integrated IT management environment. ”

The core of BSM is that it adapts to the changing business environment in the enterprise. When business changes, customers can submit requests for business changes to BSM technology. This technology allows for dynamic changes and configuration of the infrastructure, and the BMC models the system performance, tracks and monitors the system performance in real time, and dynamically adjusts the infrastructure to adapt to business changes. "BSM is a platform dedicated to managing changes and resource provisioning for changing business environments." Bob spoke to the reporter from 51CTO.