Business Service Hotline 800 and 400 the difference between telephone

When we see the company's service hotline in television, newspaper and other advertising media, we often find 2 main types: 800 or 400, what is the difference between these 2 phone numbers? Reporter consulted the speed of the director of the Liangsen after learning that: 800 for the call concentrated pay business, 400 mainly call pay local calls, is called to pay for long-distance payment of the cost-sharing business. 800 calls are completely free service calls to the consumers who dial them, while 400 call users themselves to pay for the phone. After understanding, 400 phone charges are as follows ——— anywhere in China to dial 400 business number, all only pay the call to the local fee, that is, to call the telephone, and the same as the charges of dialing a fixed telephone.　　Specifically, according to the most common local telephone tariff standards, is the first 3 minutes 0.22 yuan, and after 0.11 yuan per minute; For mobile phone users, different operators and package costs are not the same, but are consistent with the local fixed network calls. The 400 telephone is the 800 telephone service Upgrade edition, is also the present medium and small-sized enterprise most often uses one of marketing tools. The author in the Speed 400 telephone network (www.400-tel.com) to understand that 400 telephone is the main is called pay-for-payment business, the caller can be free of long-distance charges, only to bear the ordinary local calls, so some businesses and television advertising also called 400 phone for free. Strictly speaking, 400 is not a toll-free number. 800 phone is toll-free, but 800 free phone itself has some limitations, the biggest difference is that 800 free phone calls can only use fixed telephone calls, and often encountered bad customer malicious harassment.　　So, at present, 400 telephone calls have exceeded the trend of 800 telephones. 800 phone calls cannot be dialed by phone, and 400 calls can, which is why 800 service calls have an alternative phone, but the phone is not free. Mr. Liangsen said that if your customer is outdoors or on the road, even if you see your product and contact, if you are using a 800 phone, the other side does not have a fixed telephone and you contact, you are likely to miss a valuable customer resources. But 400 phone, but the perfect solution to this problem, to avoid this disadvantage, whether mobile phone or fixed phone, can be freely dialed! So, there are also many large enterprises with 800 and 400 telephones.