KeywordsUnconditional nbsp group purchase group purchase website
&http://www.aliyun.com/zixun/aggregation/37954.html ">nbsp; Remember many years ago, to see the implementation of foreign businessmen "no reason to return the goods" system, at that time was still a big surprise, and this matter, that still do not want how to change it? Later, the detailed understanding of the system details of the return of the merchant before it dawned, the original all unconditional is conditional, happiness seems to have a constraint.
Browse recent days to buy corporate news, found that the implementation of "unconditional refund" of the group purchase site more and more, from the Group F unconditional refund, to the sticky rice net 7 days of unconditional refund and advance payment, and then to tick the launch of 10 days unconditional refund. A number of group buying sites have launched an unconditional refund system, in the upcoming 3?15, the news is indeed a very tasty gimmick. According to the previous group buying dispute, the majority of the current group buy sites do not provide refund services, even the provision of refund services to the group purchase site, there is still a long refund time, the refund process cumbersome and so on. The difficulty of the refund, so that consumers to buy site trust greatly reduced. According to the consumer group Purchase Experience Research Report, 28% of consumers believe that there is no security after the sale of goods, 17% of consumers believe that the quality of the goods to buy a problem. Group buying site problems frequently, consumers often complain no fruit. Even the Ministry of Commerce began to manage, for group buying industry launched the Integrity qualification certification and rating standards, trying to speed up the site of the fittest buy.
First of all, this spirit of customer-God is worth advocating, whether for the sake of intense competition, or the deep cognition of the website's own service, or the construction of the brand of integrity. Worth a compliment! Group buying site in the said unconditional, is it true unconditional? What exactly is the standard for refunds? Simply put, what are your terms? March 8, domestic Group purchase website glutinous Rice Web site officially made a "perfect consumer experience commitment", the commitment to show that the glutinous rice network officially launched "7 days without an unconditional refund" and "consumption is not satisfied with the first payment" and other user rights and interests protection services. It is noteworthy that glutinous Rice network launched a service commitment to the biggest bright spot is that users can directly through the network self-service refund, removed the call, and customer service negotiations trouble. Here, let's not be happy, take a look, glutinous rice net put forward "unconditional refund" time is "7 days", the condition is "not consumption", it seems to be said, I as long as not in the prescribed time consumption can refund, but the next one, "consumption is not satisfied with the first payment", it is not contradictory, How can you be satisfied if you have no consumption, and if you spend it, how do you meet the "no consumption" refund terms?
We understand the business for the customer's painstaking painstaking, but unconditional refund is not just a gimmick, to see who yell loud, the key is your rules set up well no, your condition is not in line with the reality, how long can you insist, what do you guarantee? Without the hard constraints of these "conditions", the so-called "unconditional" only afraid of the end is Shirung, the fog of the flower, looks very beautiful, in the face of some businesses focus on short-term behavior way of reality helpless, in the face of the wonderful commitment to buy merchants, we have to eyes, come forward to ask: unconditional refund, What are your terms?
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