Buy unpaid goods But in case of a refund difficult 58 group buying network suffered consumer complaints

No refunds for unpaid purchase? After the purchase for express reasons for not receiving goods, but encountered group buy website refused to refund. 　　Recently, the Hankou resident Miss Zhu encountered such a worry. Earlier this month, Zhu in 58 group purchase online spend 80 yuan to buy cherry, in the receipt time is marked is a working day collection, but by Friday Express has not yet to apply for return. But the next day Saturday (7.23,0.11,1.54%), Courier Notice Cherry sent. Miss Zhu didn't go to receive the goods because she was too far from work. Then Zhu Contact Group Purchase website to request a refund and agreed.　　However, three days after Zhu call to urge refunds, the site customer service also said because it is a customer rejection, so can not refund. In the subsequent Zhu to launch a complaint, the website said, "Buy will have to sign oh, and so you refused to send back to the merchant, the merchant sent to who, back and forth toss this loss of business can not afford." Zhu said that the return of his own this is in line with the 58 group purchase site "not consumption, timely refund," the relevant regulations, so the right to return and request a refund. In Zhu several complaints, Wuhan 58 buy net finally promised to refund.