Yesterday, in the City Association held to promote the reform of telecommunications charges, a number of industry and legal experts and the City Association jointly identified: the current telecommunications enterprises on the expired phone card balance is not set aside, this behavior is illegal. Some experts also put forward 3 ways to solve: to return the consumer surplus, no use time, like other prepaid consumption cards as much as a discount to stimulate more consumption. In addition, fixed-line monthly rental fees should be substantially reduced or cancelled. In this respect, the presence of the three major operating business representatives did not agree. Focus 1 Credit Balance telecom Enterprises do not have the right to "confiscate" the Chinese Law Society's Consumer Rights Protection Law Research Institute vice President Heshan that telecommunications enterprises to confiscate the balance of telephone cards in violation of legal provisions, must be corrected as soon as possible. It is understood that the current recharge phone cards include mobile Shenzhou, Unicom's Ruyi Qualcomm and many other products. Zhongxiaoxie, head of the legal group Chu Baochang that the calling card expires or the balance is not refunded, violation of China's contract law 40th, the Law of the elimination of the relevant provisions of the 24th, in addition, whether from the fair principle, or from the "Property law", "general rules of civil law", the balance of the user card belongs to the user. "Telecommunications companies are in a monopolistic position and buyers and sellers are in an unequal position and consumers are forced to accept such requests." Wang Xueqing, director of the market and Price Research Institute of the National Development and Reform Commission, said that if the balance is returned to consumers, there is not much impact on the profitability of companies such as mobile and unicom. At present, there are three ways to solve the problem: the return of the balance, the calling card does not stipulate the service period, the prepaid calling card is more discount. Wu Jingming, a professor at China University of Political Science and political science, says many countries have prepaid consumption cards. But not after consumption, the balance is definitely returned to consumers. such as in Japan, the use of prepaid consumption cards can be played 60 percent, but if not finished the scheduled consumption, enterprises can use the price of not discounting the related costs, and then return the balance to consumers. In foreign countries, the prepaid fee that the Enterprise collects is not owned by the enterprise, but is put into the designated account of the Custodian bank, and stipulates "Interest belongs to the consumer". But in our country, the balance of the telephone card not only not refund, the interest also belongs to the operator. In response, Beijing mobile related officials responded that the number of resources due to a certain crisis. For the current Shenzhou line, the mobile aspect by setting a deadline to control the number of resources, to avoid long-term invalid occupancy number. China Mobile from 2005 to introduce measures, consumers can transfer the balance to other phone numbers, phone cards within the deadline, can also send text messages to extend the validity period of 95 days. To the experts to solve the balance of new ideas, will do further research. Focus 2 fixed monthly rent should be canceled or significantly reduced "the same need to lay pipelines to provide services to the water and gas, consumers only need to pay according to the amount of consumption costs, do not have to pay monthly rent." Zhongxiaoxie, head of the Chu Baochang, said that the cost of laying pipelines was the operating cost of the telecommunications company and should not be passed on to consumers. Fixed monthly rent charges are suspected of repeated charges, the charge should be a hearing. Fixed telephone not limited toTrend。 Yang Peifang, director of the China Information Economic Society, said that in the United States, pay 20 U.S. dollars or 40 U.S. dollars monthly rental fee, you can unlimited time, unlimited phone calls, the more consumption, the lower the cost. Bao Yuliang, a representative of the Beijing Municipal People's Congress, said that for a mega-city with a high concentration of users in Beijing, it was fully capable of canceling the monthly fee. To the expert's question, Beijing Unicom Marketing department deputy manager Yang said, regarding the monthly rent question, the Unicom company "very earnest strictly follows the international convention and the National laws and regulations". 177 of the 179 countries in the International Telecommunication Union charge a monthly fee of 8 dollars for the average monthly rent. The monthly fee is actually the cost of the user's exclusive equipment. Prior to 2000, the original Ministry of Information industry had already opened a hearing on fixed-line monthly rent charges and, on the basis of extensive hearings, had established the current monthly rental fee. The current fixed monthly fee includes 25 free calls. In addition, Unicom provides users with more than 80 packages, consumers can choose their own applicable packages. Beijing Telecom Responsible Person also said: "We have a lot of family packages, in fact, some have canceled the monthly fee, there are a lot of gift charges." Yang Peifang and other experts did not endorse this explanation. Yang Peifang thinks, the way of package is not equal to cancel monthly rent fee, and often the more complicated the price, the more consumers suffer. City Association Secretary-General Dongqing clearly said that consumers can not calculate clear set meal, the second is impossible to all the packages are "eat dry exhausted", the overall count to consumers or suffer. Telecom enterprises should give consumers a clear choice, as soon as possible to come up with rectification plan. Newspaper reporter Chongmei
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