Can social question and answer represent the next generation knowledge management platform

For the rapid development of the question and answer Web site, there is a problem worth thinking, social questions and answers on behalf of the next generation of knowledge management platform, before we talk about the question and answer Web site, we should first distinguish between web-based data, information and knowledge of the three concepts.

Data is a number that has not been widely distributed across the network, the basic elements of text, sound, image, and so on, and information generally refers to the data that is organized, processed, or processed by human purpose, and it responds to the connection and significance of (several) events and reduces the uncertainty of related events. The information is effective and its value decays over time. The information will become knowledge when the valuable part of information is summed up and deduced so as to make the information precipitation become a rational cognition which has universal meaning to human beings. Knowledge is also time-sensitive, but its lifespan is much longer than information.

The evolution of the network tells us that the internet has been transformed from the original discrete data network to the continuous Information network, and its next trend, may be on the existing information network, the development of a layer of knowledge network. That is, the Internet will be from the current information access platform, and further produce a so that each user will benefit from lifelong learning and education platform, this may be the future of the real network knowledge economy era of the beginning.

On the Internet, data and information are ubiquitous and growing. However, because of the power-law distribution of scale-free networks (the powerful central node) and the directionality of links between nodes, it is decided that a large part of the data or information exists on the island node and cannot be found. Even search engines cannot find this data without importing links. On the other hand, there is a considerable amount of data, information, or knowledge that is stored in the human brain that cannot be shared with the data, information, and the most important knowledge if they cannot be transferred to the network in a suitable manner.

The search engine preliminarily realizes the retrieval of the network data, and it makes a rough collation of the data of the user's demand through the algorithm and gives feedback to the User A link list of relevant key data. At this point, the actual completion of the work half, from the user really need information, there is a certain gap. On the other hand, search engines are unable to achieve real-time search of the human brain's data, information and knowledge.

Web2.0 and the advent of social networks, than the search engine has great progress, first on the data source or the source, there is a huge expansion, this extension is mainly because any user, can create their own network content, data, information, quantity, quality are promoted, and visibility (based on the relationship of non-URL links Ascension may be more critical. But to some extent, at this time, the user of data, information and knowledge search still have some obstacles, the human brain search, also has not reached a more convenient degree. For example, microblogging or SNS, in the data, information contribution is quite large, but the contribution to knowledge is not satisfactory.

The appearance of the question and answer website, let people see a gleam of dawn.

First of all, from the search point of view (ask is a search), search is no longer limited to keywords (too broad and lack of pertinence), and the trend of explicit issues, which for the organization, processing or processing of data, limited a reasonable range (from data to information conversion).

Secondly, from the perspective of feedback (a kind of feedback), the response of different respondents, the formation of continuous feedback and correction, which is actually a multi-party induction and deduction of the process, this process more effective information to the knowledge closer.

Third, people answer questions in a timely way, which may mean that search results may come from web data or information (replicated) or directly from the human brain, and the efficiency of search answers can be greatly improved. This situation, to some extent, may also imply the interconnection of island nodes in the network (wider connectivity, beyond URL links).

If the search engine is the representative of the network data management platform, SNS is the representative of the Relationship Management platform, and Micro Bo is the representative of information management platform, then, question and answer website, will become the next generation knowledge management platform representative?