Can the price increase of the express industry improve the quality of service
Source: Internet
Author: User
KeywordsRising prices
has been in the forefront of public opinion of the online shopping market in recent days because of express prices again to lift waves. From the end of last year, Yuantong, Rhyme Tatsu, Avatar and other express companies have to raise prices, a few days ago, the domestic private express giants downwind and in the official online publishing price announcement. Express industry increasing the price of a large team, depends on the survival of the online shopping market is inevitably affected. In the face of this menacing tide of price hikes, the reaction of the parties are very different: Express industry claims that prices have difficulties, the seller added cost pressure, the network shopping group mentality. Express industry prices more and more strong wind. At the beginning of last month, Yuantong Express issued a notice, the document type Express in the original price on the basis of an increase of 1 yuan per item, goods Class Express on the basis of the original price per kilogram also up 1 This month, 9th, Shun Fung Express also quietly follow: "In order to deal with some of the lines of manpower, operation and transport costs have increased too fast pressure, I division after careful research decision, since October 8, 2011, on the partial line express prices for a small adjustment, the average amplitude am 2%-4%." "It is understood that Shun Fung in a number of cities in the specific price adjustment program is, lifting 1-2 yuan per kg, but the continued weight does not increase." Follow the footsteps of tact and downwind, The courier also raised express prices. China Tong Express official website Bulletin, starting from 15th to adjust the Express charge standard, Letter Class Express in the original fee standard on the basis of the increase of 1 yuan/ticket, goods Class Express in the original fee standard on the basis of the increase of 1 yuan/kg ... From the sound of rising prices are not difficult to see, the domestic express industry has become the trend of price. "Noisy you go up to my debut", the Express industry this price increase drama staged a rush, the audience and actors but different minds. Express industry Reason: The price rise brought about by the human cost and transport pressure to make prices become helpless. Shop major sellers have the suffering of words: The surge in cost pressure, the user's criticism, undoubtedly make it worse. And the consumer response is not the same: many people think that the increase in the price of express prices in disguise increased the cost of online shopping, but also some people think that prices are rising, express industry prices are understandable, more and more consumers have come up with countermeasures. In view of the current domestic prices rising, express price increases in fact is also reasonable, but the crux of the problem is that the price of the express industry, while the quality of service can be improved? Surveys show that more than 80% consumers believe that the quality of the courier service is their choice of the first express company standards. In this way, service is the king. The moderate increase in prices, may not be on the express company and online shopping market caused too much impact, but if the price is not up to service, that would have been criticized by the express industry will undoubtedly become the target of criticism, the net shopping store will also be the fish, even the whole market will be affected. (newspaper reporter Nie Xiaofei) share to:>> more
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