Can the results of web search still be believed?

Summary: "Network search results can still believe?" "CCTV recently exposed a website auction ranked counterfeit 70% profit, this newspaper has received a similar network of false information complaints." Reporter survey found that a number of site search are different degrees of existence of virtual

"Can the results of web search still be believed?" "CCTV recently exposed a website auction ranked counterfeit 70% profit, this newspaper has received a similar network of false information complaints." Reporter survey found that a number of Web site search have different degrees of false information. In this respect, the lawyer said that the enterprise should be fake and consumers to fight against counterfeiting.

False after-sale Information

"The information that is searched through the network, has reached the point of the genuine." Yesterday, the residents of Mr. Li called this newspaper, said his home air-conditioning a few days ago, because the warranty is not found, and search through the search engine "LAN Shi Air-conditioning after-sales service", the results of a number of "Beijing After-sales service Center" search results. Open one of the Web pages, found that the site design professional and meticulous, and in the prominent position labeled "Beijing 24-hour free repair service hotline 4007004160".

Mr. Li said that after calling the repair phone, someone would soon be at the door. After cutting 300 yuan maintenance fee, the other party opened a "Beijing Customer service Center after-sales maintenance record sheet." In a few days, the "fixed" air-conditioning can not be refrigeration. Mr. Li hurriedly dialed the phone on the record sheet, but was told that it had been shut down. Subsequently, and dialed the online repair phone, but the other side of the matter denied. I knew I had been cheated. Mr. Li told the reporter angrily.

On the record sheet issued by Mr. Li, the reporter saw that the reasons for the failure, the number and name of the maintenance worker, the name of the workpiece, and so on, also covered the financial special chapter of Beijing Maintenance Customer Service Center.

The reporter first dialed "Beijing Customer Service center after-sale maintenance Record Sheet" on the customer service phone, the same is "user due to the cost has been down." The reporter then call Mr. Li search to repair telephone, the other party first asked whether the list, and asked the name of the maintenance workers, said "Sorry, we do not have this person, not we repair", hung up the phone.

The reporter also according to Mr. Li search out of the fake repair center Web site again, found that the page has been from the "Grand Beijing After-sales repair center" into another home appliances repair page.

Network construction station Promotion threshold low

Reporters call the air conditioner headquarters, staff said, fake and shoddy everywhere are, can not be stopped, consumer repair should be logged into the official website to find regular repair calls. For false maintenance information appearing on the network, the staff said that they would report immediately to the top level leader.

Reporter in the search engine used by Mr. Li input "LAN Shi Air-conditioning service", search results out of 76 pages, only Beijing Lan Shi Air conditioning service hotline There are more than 10, and the official website shows the number does not match, and the search results of the first page is not true.

The reporter then repeatedly called the search engine complaints Center phone, the computer system has been told that the phone busy no answer. But when the reporter calls the search engine Promotion Service department, the staff said Mr. Li this situation must produce the relevant supporting documents, and then according to the actual situation to deal with. The reporter asked: "If it is true that false information will be handled?" "The staff member does not reply.

The reporter also called the Search engine's promotion Advisory center, asked whether the establishment of a well-known brand mobile phone repair center site, the staff asked a few questions, said the promotion of the opening fee is 5600 yuan, the first year to give a 5 static page site. Reporter asks: "Need business license, enterprise authorization and so on proof?" "Staff answer:" As long as a fax a business license, and then signed a contract on it. "And whether the reporter has a handset manufacturer's authorization has not asked."

Network enterprises should remove false information

Further investigation of the reporter found that yahoo, Google and other search engines have varying degrees of false results.

In this respect, the law firm Xing lawyer pointed out that the current Internet false information has spread, netizens should constantly strengthen the awareness of self-protection. The lawyer suggested that the enterprise should be combined with consumers to fight against counterfeiting, to safeguard their own rights and reputation.

Xing lawyer said that the network search enterprises should be more from the interests of netizens, the false information in a timely manner to delete or mask, and the correct results in eye-catching position displayed, to the correct guidance of netizens.