Cannon Mobile: Why are you so hateful?

April 2, 2014, mobile again appeared in the Sina Weibo hot word list. On the same day, China Economic Network published an article "Mobile Hong Kong package popular: the mainland living standard is 100 times times higher than Hong Kong?" , and then, this article by the People's Daily official microblogging reprint, and quickly triggered hot debate, just a few hours in the Sina topic list of the second. In fact, #中移动香港套餐 # has quickly risen to the hottest topic of the evening, if it does not take into account the official promotion of the weight to the first Sina Weibo listing. The article said recently, Mobile in Hong Kong HK $68 (about 54 yuan) package in the network popular: 1700 minutes, 10,000 SMS, Internet traffic is not limited. And the price similar to China Mobile mainland 58 Yuan package: 350 minutes, 10MB traffic. And accuse the Mobile mainland and Hong Kong to enjoy a huge gap in communication services, some mainland users have questioned our standard of living is 100 times times higher than Hong Kong? On this, moving in just a few hours later, to a number of media to send a very detailed response statement (reproduced at the end of this article) said that the Hong Kong telecom market and the mainland telecom market in the industry regulation policy, product design, tariff structure, pricing model, and so many different, but not for a simple price comparison, A number of detailed reasons are listed. Why is the mobile response so efficient? This is because it is not the first time that it has responded to this question. Also recently, this is more than a year ago topic. @ I am two brother-in-law hair microblogging so sigh-in fact, China Mobile official statement cited in the argument, most of the arguments are derived from the veteran industry observer in March 28, 2013, "detailed explanation of China Mobile Hong Kong" Counter days "package: Don't think he is really cheap." But the question is, why was it that a year ago there had been a detailed analysis of things, until a year later, turned out to be a hot spot? The reason is simple: mobile has become a consumer in the eyes of the monopoly and exploitation pronoun, so for many media, want to red, scold China Mobile, has become a irrefutable, the truth of the test. Also on Sina Weibo, for example, on the April 2, 2014 21 o'clock, #中移动香港套餐 # The total number of discussions on the topic has exceeded 810,000, and the previous 24 hours of discussion only about 17,000 times, even the previous week, the discussion was only about 240,000. This data proves once again that the topic has been discussed many times. That's not all. Senior independent analyst @ Liang's competitive intelligence application reviews in a recent article, only in 2013, the mobile experienced a CCTV shelling, the flow of 0 doubts, broadband services, Monopoly + Profit first, Hong Kong company charges and other different angles, the larger public opinion crisis. Moreover, these accusations almost every few months, will be the media turned out to add some oil, add some vinegar, and then stir up some. If there is more controversy and blame on the subject, it can be said that moving almost every day sits on the crater of opinion that erupts at any time. ObjectivelySee, in these public opinion disputes, some of the movement deserved, but there are some in fact a lot of room for discussion, even on some issues, if the truth is true, mobile actually can also be justly. But the problem is that a current situation has been formed, no matter who and mobile disputes, whether right or wrong, the other side is the media and the people one-sided support Altman, Mobile has been labeled as the smack of the small monster. It can be said that very few people have to listen to the explanation of the move, whether it is telling the truth, or in a clever disguise. As a super company that has been at the forefront of China's reform, why has the move been so precarious? In my previous article (you can subscribe to the micro-letter public number of science and Technology Review) has been analyzed, here a simple summary: 1, Mobile has become a public opposition to the state-owned enterprise sentiment sacrifice. Compared with other state-owned enterprises, communication is closer to the people's livelihood, such as two barrels of oil, its consumers relatively high level of social class, so the price sensitivity is low, and the telecommunications industry has been widespread service, a large number of users on tariffs and services are extremely sensitive, and this level of users of the state , plus the size of the move and profits are ranked first, do not scold you, scold who? 2. The accumulation of problems in the mobile itself has erupted. Today's mobile, is not 10 years ago Qingshenjianfei Run, the scale and achievements of the past, the huge user and the profit, the scale and quality of the world, but now has not been up to the era of 2G network, has been a complex and bloated management level, are one after another burden, drag the development of mobile and customer service. There is a saying well, with a gun war take not back things, to negotiate with the mouth back, the difficulty is from the ground to the day, the same, if the business, services, etc. themselves based on the problem, to rely on news to restore corporate image, but also difficult. 3, the industry competition is not standardized. Not afraid of the same opponents as God, afraid of the pig-like teammates. In the telecommunications industry, in particular, the grassroots, vicious competition has reached a level without moral integrity, three operators tend to undermine each other, as Mark Twain, "running for mayor" in the article, to destroy each other's image, the end result is that three operators have a sewage, the entire industry has lost. The above three factors interaction, internal and external superposition, resulting in the extreme passive mobile situation. In this respect, I move the proposal is: 1, the smell is changed, sincerely improve their services. 2, if there is no, then add Mian, anyway be scolded ah scold, long accustomed to. 3, actually, from another point of view, be scolded is a good thing-only the tuyere on the pig, will know that the wind is blowing is very painful, if one day, other state-owned enterprises or Tencent more than mobile, the target followed by the transfer, then move, perhaps will miss now?