CCTV 315 exposure Nikon "black Spot Door" continued: 27 Provinces and cities user group Lawyers rights

Nikon D600 "slag Door" Meng Feng from 3 15 exposure Nikon D600 "black Spot Door", the current Nikon's camera in March 16 noon in the national business sector under the national requirements of the next frame. However, things are far from over. Many Nikon users have spontaneously organised a group of activists to discuss how Nikon should give its story. On the morning of March 20, Beijing surplus Law Cloud Technology Co., Ltd. with the first batch of Nikon D600 users signed a commission agreement, said "to be exposed to the Nikon D600 product defects, the company will help consumers to Nikon collective rights, the formation of a team of Lawyers group action and track the lawyer's service flow, and effectively protect the rights of consumers." Meshangrong, founder of the law, said in an interview with the 21st century Economic report that the law had started with the advice of Nikon's consumer of rights, until the lawsuit, all the fees were free and paid by its company. "As of last night, there are 27 provinces and autonomous regions of the country 324 consumers through the network or telephone with me to express the willingness to entrust rights."　"So far, Nikon D600 has sold 48,000 units in mainland China. "Slag door" has long been in the photographic circle, Nikon SLR camera has been very good, however, the appearance of Nikon D600 has many users to be fooled. CCTV at the 3 15 party exposed the use of the model to take photos, will be in the picture of a number of black granular images. CCTV called it "black spot door", however, in the mouth of many photography enthusiasts, Nikon this model was called "slag door" early. Nikon D600 was released on September 13, 2012, and the SLR camera was also sought after by photographers. "The greater the expectation, the greater the disappointment." "Mr Liu Yan, who signed the agreement on collective rights, said to the 21st century economic reporter. Liu Tong in 2013 "51" during the purchase of Nikon this camera, in its view, because the camera is not an entry-level SLR, and prior to Nikon's imaging quality and product design is very satisfied, so select the paragraph is also a serious consideration. However, less than 5 months, Liu Tong found himself photographed in the upper left side of the dark spots, affecting the quality of photos. "This time the shutter number is only about 1000 times, there is such a serious problem, it must be a product defect." "And Liu Tong has the same feeling of many people." In some photographic forums, there has been discussion of the "slag off" of the camera as early as last October. As a matter of fact, Nikon knew about the "scum" problem. As early as February 22 last year, Nikon issued a bulletin on the official web site, saying that the grainy images appear to be dust-causing users to go to Nikon for after-sale inspection and cleaning. And Nikon seems to be trying to solve the problem of D600, the upgraded version of the Nikon D610 was published last October. "Nikon's handling of D600 's shutter ash point is really unkind, killing or not making a public apology, and no promise of improvement, and then directly D610, which will allow many D600 users to subtract from Nikon's impressions." Last October, a netizen in the forum was the evaluation. After a lapse of more than a year, Nikon's camera problem is still notto the settlement. 3 15 CCTV this year before the model, the Nikon has issued its official website on February 26 on the D600 's second announcement, said it had issued a bulletin last February 22, and the above phenomenon but has expired the warranty of the Nikon D600, will be free to provide users with the corresponding services. "The structure of the digital SLR camera makes it extremely difficult to completely prevent this phenomenon, and in some rare cases the dust is very visible in the image, so we hope to mitigate the phenomenon with this service." "However, Nikon's two announcements appear insincere to users. "I didn't say ' sincere apology ' until after 3 15, and we did it again and again, and Nikon didn't admit it was a quality issue and never apologized. One user told the 21st Century Economic report. Nikon is accused of differential treatment "only wants Nikon to solve the problem, rather than repeatedly prevarication." Some consumers in the United States are now free to replace D600 with the upgraded version of D610, and we do not want to be treated differently. "Liu Yan said. The United States law is now gathering evidence of Nikon D600 's problem and is preparing to bring a class action lawsuit against Nikon. But Nikon does not recognise a discriminatory approach. A statement by Nikon to reporters said: D600 to implement a global unified response. Customers need to follow the user manual to clean, can not solve the need to go after the sale, and in the future will be over the warranty period of the model users still provide free maintenance services. And said, if because of camera individual differences, still can not completely eliminate this phenomenon, will be implemented globally unified service standards, according to China's three packs of legal provisions for users to replace new products. "Have been cleaned many times, but there are still problems." "In June 2013, the plant purchased a Nikon D600 machine. But only 2 months, they found their photos are spotted. "I looked at the forum, and found that many people have raised this question, I turned to their own photos, in fact, 10 days, this is already the case." "Yu Miao recently cleaned on March 14, Beijing Nikon after-sales service Center issued a confirmation note that the symptom is" clean image sensor ", remark for" normal use traces, the viewfinder has ash. " In last October's repair, Nikon had replaced the quick curtain, but this did not solve the problem, after 2 days, Yu Miao again found the problem, after several repairs are cleaned, did not replace the shutter. And a few users also to the 21st century Economic report reporter said that in the maintenance, after the sale will look at maintenance orders, if it has been replaced once a shutter, it will not be replaced again, just do cleaning. The state "three packs" regulations, the maintenance of a problem two times without a solution, it needs to be replaced. "If Nikon changed the shutter for two times and I had a problem again, I would need to change my new machine." That's why it's only for cleaning and not replacing. According to three packs is not to change the new machine. "Yu Miao said. and the shutter replaced two times the problem is not resolved on the need to change the new machine is the claim that the Nikon customer service recognition, but it has repeatedly said that the camera should be brought to the aftermarketThe engineer checks to see if the shutter is replaced. Meshangrong to reporters, is currently in the evidence collection phase, will be in the future according to the demands of the commissioned users and Nikon communication, if the communication phase can be resolved best, if not solve the problem, according to the judicial procedure to sue Nikon. (Should interview object request, Liu Tong, Yu Miao for alias) (Edit Yang Yi)