Changchun Citizens buy Dalik noodles including foreign body supermarket advance compensation

Bread on one side of metal turnbuckle friends for the map "I bought Dali garden French soft bread, inside unexpectedly have a screw buckle, factory customer service unexpectedly said no matter." "June 15, the new culture network clue burst QQ Group (55095441) Netizen Wang to" small new "help said, originally in the food to eat foreign body is very angry, contact the factory, customer service attitude more let she can not stand. Jingyuetan a foreign object when traveling for lunch "originally holiday with friends to the park to relax, did not think of lunch but in the bread to eat foreign body, too disappointing." Ms. Wang said that early June 10, she and a few friends to go to Jingyuetan Park to play, in her neighborhood Xintiandi supermarket East Lingnan Street two shop to buy some food, ready for lunch. Can buy a bag of Dali French soft bread, not only did not let her and friends to fill the belly, but also get a spellbound. "Small new" in Ms. Wang to provide a shopping ticket to see, June 10 6:12, she in Xintiandi supermarket Changchun East Lingnan Street Two shop consumption bought contains a package of French soft bread, including a bag of the food, which, Dali garden French soft bread price of 5.6 yuan. According to Ms. Wang, at noon, she shares the food with her friends, and one of the friends was startled by the soft bread of the Dali garden. Open the package has not been eaten, found that the edge of bread with a very large foreign body, a careful look, unexpectedly is a turnbuckle. Fortunately, the friend did not eat, or not to the teeth of the cut. "said Ms. Wang. Customer: After complaints to the factory customer service no later Wang to "small new" show that contains foreign body of Dali garden soft bread, bread side sticky with a thumb thick metal screw buckle, turnbuckle looks very new, there is no rust. The production batch number of the product is 20130305E758, compared to the origin of the product packaging, the origin of the bread is Jilin Dali Food Co., Ltd. "The next day I complained to the factory customer service, but never got a reply." Ms. Wang said, June 11, she based on the package of customer service phone, to Fujian Dali Food Group Co., Ltd. complained, hoping to get the manufacturer's explanation. "Answering the phone's customer service attitude is very bad, before I said the phone hung up, and now a week has passed and no one to contact me." "said Ms. Wang. June 17, "small new" telephone contact the Fujian Dali Food customer service, customer service staff said, under normal circumstances, the company received complaints, will be within three working days by the staff and consumer contact. As to why Ms. Wang has not received a reply, further investigation is needed to verify it. Later, "small new" will be the situation of Ms. Wang and the product batch and other related information, sent to the form of e-mail to the customer service provider address. As for why the product will contain foreign bodies, customer service staff said that the need to investigate with the company concerned about the situation. The supermarket for the factory to advance compensation Gold 17th Noon, "small new" with Ms. Wang came to the consumption of the New World supermarket, will be reflected to the duty shop long after the store long to find the Changchun Xintiandi Supermarket Co., Ltd. Department of the loss of section Zhao. "Although our supermarket is only responsible for selling goods, not production units, but customers in our supermarketThe supermarket must be responsible to the consumers for the quality of the goods they buy. Zhao chief said, the supermarket will be responsible for Dali food Changchun agent contact, to consumers a satisfactory answer. After contact, Changchun agent said will send a person to the supermarket and consumer consultation solution. After a long wait, Dali food Changchun agent staff has never come to the supermarket to solve the problem. After the telephone communication, Changchun agent said temporary things, unable to get to the supermarket, and commissioned the supermarket to deal with the matter. After the communication between the two sides, the final supermarket for the manufacturers to advance 100 yuan compensation to Ms. Wang, at the same time, Ms. Wang said no longer pursue the matter. On this matter, "small new" has been unable to contact the Jilin Dali Food Co., Ltd. and Dali food Changchun agents. Lawyer: Producer or seller should be 10 times times compensation according to Jilin Province, Jilin responsible law firm Li Yazhou lawyer, according to the "People's Republic of China Food Safety Law" 96th stipulates: Production does not meet food safety standards of food or sales knowingly is not in line with food safety standards of food, consumers in addition to claims for damages, The producer or seller may also be required to pay a compensation of 10 times times the price. If you encounter problems in life, let "small new" to help you solve! Welcome to the new culture network rights exposure Platform (HTTP://K.XWH.CN/XXBB) post for help, or on the Micro-blog @ New Culture network to carry out the material. You can also join the "small new deputy" of the official QQ group 55095441, "small new" on your side! New Culture Network (intern Wang Changchun)