Changsha Mobile Response Liuyang User High traffic query: capping 500 yuan

March 26 News, for the recent online 211 seconds traffic 3.96 million MB of related news, Changsha Mobile User Service director Chu Jie said: The relevant reports that the user generated in 211 seconds of traffic on the list of 3962936.01KB, that is, 3870MB, rather than the media reported 3.96 million MB. Earlier, a media report said, a Liuyang from China Mobile Hunan Company, the GPRS detailed list is clearly documented, this March 7, a user to cmnet/3g way to the Internet, when the length of 3 minutes 31 seconds, the resulting flow of 3962936.01MB. In this respect, Chu Jie said, the statement of the flow costs, actually reached 500 yuan when the ceiling treatment. After receiving complaints from users, Liuyang Mobile has been sincere with the user to do the communication, and the initiative of the user has been free of charge processing, the user expressed understanding and acceptance. As for Ms. Li's Questions and the presentation of the list, Chu Jie said it was being checked in full. We sincerely welcome the media and users of the supervision and criticism, and constantly improve service, so that users rest assured consumption. She said China Mobile launched a double cap on the flow of tariffs, can effectively avoid the sky-high flow, that is, when the total package of traffic costs up to 500 yuan to stop charging users, but users can continue to use the flow; When the total amount of traffic outside the package reaches 15G, the system will suspend the user's Internet function. (Cang)