China Electric Business Association Chen Zhen: Express industry should establish service standards

Xinhua Beijing, December 21, vice chairman of China Electronic Commerce Association Chen Zhen Today's video interview on the issue of electricity price war with netizens online communication, when it comes to express industry, he said the industry should strengthen moral awareness, establish service standards, but also to improve the quality of people.

Chen Zhen said, we have to establish a service specification, 2011, 2012, Express has developed a number of standards, things can not casually throw, put things can not exceed 10 centimeters, these are done some service process specifications,

Chen Zhen also talked about, in the development of electricity quotient at the same time, we also want to improve the quality of people, E-commerce is from the enactment of regulations, the establishment of standards, while the other is to improve the entire industry, the whole community of people's quality. We are also strengthening the work in this area, this is not only a knowledge training, our e-commerce talent, human resources, this is a current, is a long-term, but also the current more urgent work, we have now been approved by the State, the establishment of the National Institute of Vocational Education, E-commerce Education Industry Branch, In this regard, we need to strengthen the relevant standards of talents, the electronic commerce profession skill and the position ability, including the post person's quality training, this is a long-term work, has the law the sound, the standard consummation, also some people's quality enhancement, from this many aspects to work together, to change this situation. (Beijing, the IT channel)