Do you only fix the iphone? False news! There is a network of rumors that all of the sale of the iphone will be used only repair the way to the after-sale warranty. and Tencent technology from Apple nationwide after-sales service received a response is "only fix" policy mainly for the screen damaged iphone.
A number of microblogging users have said that Apple has given up the "no repair" strategy, starting from December 8, all the countries in the country line of the IPhone (including Iphone5/iphone 5s/iphone 5c/iphone 6/iphone 6plus) Non-human performance failure occurs during the warranty period and will only be repaired if not necessary and will not replace the new machine. In addition, there are many netizens said that all authorized stores will no longer accept the former can enjoy the UNPROFOR treatment of the Hong Kong and Macao version of the iphone. Even some netizens have their own business analysis, said the warranty policy is to solve a part of the renovation machine sales deceive users again behavior.
In this regard, the Apple after-sales customer service response said that the "repair only" policy mainly for the screen, if the security of the motherboard problems such as failure to repair words can still replace the whole machine. But as for the repair or change, this needs to be checked after the decision.
It is understood that the warranty period "only to repair" is the practice of Apple, the consumer's mobile phone back to the factory, all parts are to be replaced. The policy has been questioned, Zhongxiaoxie published in 2012, "Apple Maintenance Contract unfair format clause comments", pointed out that Apple has "overlord clause", asked Apple to rectify. And 2013 CCTV "3.15 Party" has also blamed Apple in the after-sales service problems: "Machine Exchange" maintenance method name is not true, the replacement of the iphone does not replace the rear cover.
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