CIOs don't need cloud to do the right it decisions

Two years ago, cloud computing (Cloud Computing) is booming, corporate bosses (especially in the IT industry) have a feeling of its charm, as if who caught the opportunity in the cloud, will be able to get to the top, can not fly to the clouds, will be eliminated by the times. However, the study of a half-day, parrot, unintelligible enterprises, there are a few. Nodded bosses question CIOs: What are our company's cloud strategies? This question, psychology, physiology is not ready for the CIO immediately a big mess, I racked my brains to draw up clouds related programs do not say, but also around to find help, it vendors, academics, consultants are invited to discuss the company's Teng Yun plan.

Today, the corporate perception of the cloud is slightly improved, and the boss's doubts are at another level: what cloud technology should companies invest in? How is the ROI rate assessed? The CIO was very difficult to explain the text, the boss immediately after the figure, inevitably is a binghuangmaluan. Worse: After the cloud, a recent term http://www.aliyun.com/zixun/aggregation/13527.html ">big Data, the bosses again into fear of the outdated panic, Do not ask CIOs and IT departments to clarify what that is. So again and again, really call the boss/CIO/CFO Big cry, hold up, naturally blame it on it body: it change to go, at every turn to spend a lot of money, seriously worth it?

Every investment in the enterprise must aim at the business strategy of the enterprise, and this basic cognition has become a cliché. The problem is: it value judgment is not easy, it is difficult for the principal to quantify their tangible/intangible benefits, including the risks involved, so that IT managers or CIOs are asked about it value, can only show a helpless expression, no answer to the results, doomed to be the boss sting full head bag.

Before delving into it value, let's look at an example. When someone runs a fancy restaurant, others ask, "What is your goal in this business?" The restaurant owner replied, "What else?" is to provide customer satisfaction service, so that they are willing to pay more money to buy our food, and the next time hungry also want to come again.

The day is not from people willing, the restaurant operating a large six months, empty. The restaurant owner suspected the chef's cooking was not tasty enough, dismissed the chef, and Jin Li hired another master to cook. How to improve the dishes, the performance is still not growing. The boss in depth observation, found that waiters generally bad attitude, so drastic removal of the old people, and the new recruits to carry out strict education and training. After a while, business improved a little, but still not ideal. The boss was baffled until one day he heard the guest complaining: the toilet was so dirty that the kitchen must have been unsanitary. Don't come next time! The boss suddenly realized: the original to the restaurant to advanced level, the scope of care should be so wide!

The success or failure of a restaurant, shop long, service students, cleaning staff are responsible, only do a good job in every aspect, customers can feel the sincerity of business, and then willingly pay the bill. The same is true for IT investments. 21st century Enterprises, investment it is unavoidable, but should not require or allow IT departments behind closed doors, in an abstruse language to claim it benefits. Each introduction of a new IT application, the non-IT department will be unfamiliar. The IT person is required to assist departments in understanding the implications of the application and to explore how the application can benefit the operation of the sector, so that the costs and benefits of the investment can be measured by departments. It value is not a matter for IT department, manager or CIO. The IT manager or CIO should draw a total of it costs and benefits from each department, drawing a list of total IT investment costs/benefits. If each department can take it as a bridge and cooperate with each other, it is bound to bring the effect of multiplying each other.

In other words, it investment calculation, can invoke the spirit of the balanced scorecard, take the enterprise's vision, the strategy as the core, by the finance, the customer, the internal process, the learning growth four aspects to define the performance index, the measure it investment how to help each department to achieve the anticipated management result. Calculate the benefits of it to the geometry, should not be burritos impossible.it departments can not, and can not walk alone, not to be resigned to, but with various departments, together with the use of it, a common goal.

(Responsible editor: Schpeppen)