Cloud application in depth development of cloud agent skills requirements

While many enterprise customers are still experiencing what is a conventional, ad hoc cloud strategy, research has shown that organizations have adopted a more holistic approach to cloud service applications.

Only 5% of organizations currently consume more than 20% of their IT needs through the cloud, but the constituency is expected to climb to 28% in less than two years, according to a recent survey of corporate cloud application analysis.

While many providers have delivered product-level cloud services, companies are pressuring their telecoms providers, hosting providers, and system integrators to deliver broader IT services through the cloud. In addition, customers want cloud providers to provide consulting and professional services and provide the support needed to transition to success. In response, some telecoms companies assume the role of cloud agents to help customers choose the right cloud services, which also enables those airlines to improve their service offerings through new partnerships.

Clear migration path for buyers looking for cloud applications

Managing all these growth is not easy for providers. With all the flexibility of the cloud, the migration path of an on demand model is complex and unmanageable for customers. While there is a degree of commercialization in some areas of the cloud, most cloud services are still very different, requiring corporate buyers to weigh all the features before signing with a new provider.

In addition to selecting cloud providers, many customers are looking for trusted third parties to help manage cloud provider relationships and services. In addition to the obvious technical and strategic challenges associated with migrating application workloads to the cloud, organizations need effective post-deployment support to ensure that they derive maximum value from their investments.

For some, this means finding a separate cloud agent that can guide them through the technical and business aspects of cloud deployment, including signing contracts, proposing new solutions, providing services, and continuing support. Cloud agents also give customers a "single responsibility" to provide them with a certain degree of confidence and support.

However, the process of having a reliable agent to guide the cloud application is very good, ideally the agent should be able to provide technical support, down to provide a degree of automation and may exempt Commission more attention to details of cloud service development, such as application customization or deployment of the business aspects.

The telecommunications provider prepares to assume the role of the cloud aggregator

Where there is a little bit of demand, providers are willing to step in to fill this void and have a significant impact on key accounts. Different types of businesses, including market experts, host providers, and communication service providers, have begun to restructure their services and position themselves as key intermediaries between the client and the cloud.

While each type of provider has unique advantages and expertise when signing contracts, some providers are more likely to locate success than other providers for multi-tier, integrated service collection, provisioning, production, and continuous support cloud-aggregator roles.

Telecommunications providers are particularly suited to play aggregators, bringing delivery infrastructure and a wide range of partner ecosystems, offering customers a variety of choices. Assuming the cloud agent role also gives telecom providers with limited cloud service portfolios the opportunity to profit from the cloud.

Ideally, cloud agents should be able to negotiate with customers about infrastructure and tools to simplify configuration and management processes, as well as support effective deployments. This can be extended to provide customers with a market that they can use to select New services, which may be delivered under the agent's brand or from a Third-party partner's brand. Cloud agents also provide a unified management portal for customers, and businesses can provide new services or withdraw when they are no longer needed.

Telecommunications providers typically have a technical infrastructure to support variable capacity requirements and quickly provide new services. Network service providers often have a wide range of alliances, many of which extend to software as a service market. Partners are the key to providing a wide range of cloud services, as well as the tools that businesses want, and for buyers, security and automated tiering to simplify the cloud process.

The risk of creating a broad market is that corporate buyers may become overwhelmed. An automated portal with a fairly intuitive interface portal plays a key role in simplifying experience and reducing complexity.

Network operators have the necessary local capabilities to support a highly resilient delivery model, not only as a service aggregation point, but also to provide their customers with automation, programming, and management capabilities. The programming part may involve the mobile application workloads between the clouds, including the environment of third-party providers.

Assuming the responsibility of cloud agents, telecom providers have been given the opportunity to upgrade their games in the cloud, and there is no need to invest substantially in expanding their own cloud portfolios. Telecom providers also have the opportunity to Cross-sell or sell their supporting services to their customers.

(Responsible editor: The good of the Legacy)