Cloud computing and outsourcing as key tools to restructure IT resources

A growing number of multinationals have found that the clear boundaries of responsibility between CIOs and CEOs in companies are becoming blurred--it. As the Coca-Cola European Group CIO Sabine Everaet said: "Sorting business and it is difficult because the business already exists in IT projects, and IT projects around the business, the best way is to create a truly hybrid, common leadership team." ”

Now that it has gone deep into all areas of company operations, business processes, and product services, understanding the latest trends of CIOs in the world's leading companies will help the less advanced enterprises to take the overall picture and enhance market insights. IBM is helping many enterprise customers achieve this goal.

Following the 2009 release of the CIO era, IBM devoted two years to the recent launch of the second Global CIO Research report "CIO's Wisdom", with more than 3,000 CIOs from 71 countries and 18 industries participating in the in-depth research.

Surveys show that business intelligence and analytics will be the CIO's primary visionary planning for the next 3-5 years. At the same time, cloud computing has grown considerably compared with the results of the 2009 survey, with more than 60% of CIOs saying they will be using cloud computing in the future.

At the same time, cloud computing, together with outsourcing, has become an important tool for CIOs to reallocate resources to the most valuable jobs in routine system maintenance. Master Data management, customer analysis, data warehousing, and visual information dashboards become the CIO's priority for transforming data into insights.

"Through this global CIO survey, we see not only the focus of the CIO's future work, but also the direction of future business development," said Diane D. Brink, vice president of marketing and strategy at IBM Global Information Technology services. It is encouraging that as technology advances and commercial development, the world is moving towards a more intelligent direction. ”

Future focus on cloud and business intelligence

The operational complexity of business growth has become a growing problem in business operations, and companies are looking for ways to access data more easily and directly to achieve business insights.

For example, the telecom industry, because of its ownership in capital-intensive industries, telecom operators need to continuously invest a lot of capital to improve the quality of business operations, in this process, system optimization has become the focus. "If you can leverage it-related optimization and analytics capabilities, such as optimizing server resources, to improve business operations efficiency, this will play a key role in reducing overall investment for operators," said Ibona, general manager of IBM's Global Information Technology Services (GTS) Greater China region.

The advent of cloud computing technology is a solution to this dilemma, providing an efficient, inexpensive, and on-demand delivery of data services to the enterprise. IBM found in CIO research that the value of cloud computing in the development of business has been widely recognized, and many CIOs have embarked on the assessment and preparation of cloud computing technology implementations.

At the same time, 83% of CIOs also said they would use business intelligence and analytics to achieve deep business insights from large-scale data. Master Data management, customer analysis, data warehousing, and visual information dashboards become priorities for CIOs to transform data into insights.

To cope with the rapid changes in modern markets, CIOs are more likely to use mobile computing solutions to get the flexibility to respond to changes, while mobile devices with expanded and enhanced capabilities have become important weapons for enterprises to respond to production needs and new market opportunities.

"Through this research, we find that CIOs play an increasingly important role in the development of corporate strategy, and corporate leaders have widely recognized the role of it for business innovation and Change," Ibona said. Technologies such as cloud computing, business intelligence and analytics, mobile solutions and virtualization have become a powerful tool for CIOs to gain insights into the data. ”