Communications industry newspaper: "Jogging" transfer network

The number-carrying is regarded as an important industrial policy which can promote effective competition in the communication market, protect consumers ' rights and interests, and save the country's code number resources.　　November 22, 2010, our country in Tianjin, Hainan, the start of the number to carry the field test, as of the end of May 2011, the 6-month trial period has ended. "Communications Industry Newspaper" (network) reporter from the Ministry of Industry and Information Technology Telecommunications Institute learned that during the trial, a total of 48327 people successfully realize the transfer network, of which 43959 people in Tianjin, Hainan 4368 people. The overall test process is smooth and smooth, but there are three problems, such as the low success rate of user transfer, the inability of the industry to transfer the network, and the inability of users to successfully transfer the network.　　At present, research and development of the next phase of the test and the National commercial Program, the Tianjin and Hainan site test evaluation, and in the two places in-depth pilot, further improve the number of carrying strategy, processing and management procedures, and gradually to more areas to promote. Carry on the test correspondence industry newspaper reporter Zhang Jiulu by the end of May this year, the six-month trial period of the number carrying field test in Tianjin, Hainan, was full, but the evaluation of its test results was in trouble. On the one hand is the transfer scheme and the implementation of the model withstood the test, so that the test can be said to be successful, on the other hand, the success rate of the overall transfer network low, the application on the net less.　　Market reaction of tepid, make portability to the national promotion of the foreseeable future. In the morning of June 16, the number of the central database builders and the main technical support units, the Ministry of Industry and Information Technology Telecommunications Research Institute organized the "Number of International Summit Forum" held in Beijing, Dean Cao Shumin said that the Tianjin Hainan test overall smooth and smooth, Since November 22, 2010 in the two places with the launch of the field test, as of the end of May 2011, a total of about 50,000 people successfully carry the transfer network, including Tianjin more than 40,000 people, Hainan nearly 5,000 people. At the same time, Cao Shumin admits, "in the course of this experiment, we really realized that the implementation of the number-carrying business is a complex system engineering."　　She said that the experiment encountered a number of technical, business supervision and other aspects of the new problems, some of these problems have not been fully resolved, the various experts are actively exploring solutions. According to the Ministry of Industry and Information Technology, Telecommunications Research Institute, chief expert Shing introduced, on-site test started, received a total of 500,000 applications, consultation 140,000 times. With the joint efforts of the Telecommunication Research Institute and the telecom operators, the test network, platform, user and business management can be operated reliably. But there are some problems, there are three main points: first, the success rate of the transfer network is low, repeated applications, a total of only 48327 successful transfer network, less than one-tenth of the number of applicants; second, some finance, securities and other industries SMS can not be transferred to the network, so CCTV even once in the "315" program exposure　　Third, operators of a number of binding contracts, such as the monthly return of mobile phone activities, resulting in users can not successfully transfer the network. According to the communications industryNewspaper (network) reporter in Tianjin field investigation to understand the situation, the user transfer network success rate is very low, the process is too long, especially because of the low success rate caused the user to turn the network enthusiasm from hot to cold, worthy of concern.　　This will undoubtedly violate the original intention of improving telecom service quality and saving code number resources by implementing the policy of carrying number portability. Is it feasible to evaluate the implementation mode of the transfer network in China? As the main technical leader of the project, Shing's assessment is undoubtedly authoritative. She told reporters that the field test started, the system has achieved a smooth and reliable operation.　　From the overall situation of the field test work, we can see that the current number carrying the implementation plan and related management policies are generally feasible.　　According to the reporter understands, our country number carries the experiment to adopt the international mainstream centralized database pattern, in more than 60 countries where the number of global implementation numbers is available, more than 95% are in centralized databases, while the few that are not, such as Japan and the UK, are also considering turning to this model, and Singapore has also shifted to a centralized database in 2008. and Telecommunications Research Institute for the number carried for up to 10 years of full preparation, early after a comprehensive test, developed a corresponding technical management, such as a total of 10 specifications, after many discussions, has risen to a relatively high version. Taking into account the ease of acceptance of the market, it is also stipulated to carry operators as the main operation. Shing told reporters that during the field trial, including the operator database and centralized database are used for 7x24 hours of maintenance, "technology is mature, the system is stable, business is normal to accept."　　She said that after more than half a year of testing, the parties have accumulated a wealth of operational experience for the follow-up in the country to carry out this business has laid a solid foundation.　　The problem is that the system is not a problem, business handling is also very normal, then, why the test user's portability network success rate will be so low? Shing that this is to a large extent by the current situation of China's communications market decided: "For example, many users are not real-name, in the operator there are registered agents are the names, so of course, can not carry the number of the network." On the other hand, because of the market competition and marketing relationship, the contract relationship between our operators and customers is quite complex, if the user and the party with the charges dispute, in a group of customer business group, or the deposit of mobile phone and other contractual relationship is not full, is also unable to handle the transfer network.　　According to the Communications industry newspaper (NET) reporter understand that most users in Tianjin because of this reason to turn the net was rejected. In addition, according to Bupt Principal assistant LV introduced, from the Transfer network test, in Tianjin, there are 80% users to China Unicom, more than 10% users to move, turnover transferred to the telecommunications, Hainan has more than 93% are transferred to China Unicom.　　This unbalanced flow may lead to the operator's displeasure, and therefore the enthusiasm is not high. In fact, in the early implementation of the number-carrying policy, the low success rate of the transfer network is a very common phenomenon, the United States FCC's number carrying Management Advisory Committee member Rosemaryemmer said that North America inWhen it started in 2003, there were also about 90% failure rates, and the customer experience was not very good, causing them to worry about the FCC's punishment, and then they started to call and talk to the wireless operators, to have a conference call, to share information, and the situation was getting better.　　At present, the monthly number of carrying transfer volume is maintained at more than 37 million times.　　In the future, from the international experience, the effect of carrying a transfer network is closely related to the independence and work force of the regulatory department. In the United States, Neusta, a neutral third-party telecommunications provider, is providing a number-carrying solution and operational services, while in Brazil the implementation of the number-carrying is even carried out through a presidential decree.　　such as the current domestic implementation of the industry in the face of the message can not be transferred to the network and other issues, related to finance and other industries, far from the communication enterprises themselves can solve. In addition, the domestic operators also need to change the concept, the user portability network is not a simple problem of user churn or inflow. Dr. Guo Yan, the Asia Pacific President of Neustar, told reporters that this was actually a new business opportunity, with the introduction of the North American number-carrying-carrier service for more than more than 10 years, in addition to the promotion of user experience and the service of telecom operators, there are more value-added services ( such as the number of recovery and redistribution, clearing Center, code number management, network upgrades, signaling and communication link load balance, and so on the entire North American operators and telecommunications industry, the value of far more than the construction and operation of the number of portable systems input. He told reporters that in fact, the current monthly transfer volume in the United States, only One-third is User transfer network, the other two-thirds is the operator's active internal network optimization. According to Ms. Emiliacuri, director of the Brazilian National Communications Administration (ANATEL), since the opening of the number in 2008, the operator has been actively optimizing the network, launching new services and packages, from 2007 (before the number carries implementation) to 2011 5 years,　　The total number of mobile users in Brazil grew from 121 million to 210 million, and the penetration rate increased from 63.6% to 104%. In China, number-carrying has also been welcomed by the majority of users, according to the Ministry of Industry and Information Technology, the Director of the Telecommunications Authority, Anping, according to a survey conducted by the Institute of Telecommunications and a website that nearly 94% of the respondents would like to provide number-carrying services, of which 87%　　People may use the number to carry the service. It is understood that the parties concerned are studying the development of the next phase of the test and the national commercial Program, will focus on the Tianjin and Hainan site test evaluation, further improve the Tianjin and Hainan number portability strategy, processing and management methods. Then study the next promotion plan. Institute of Telecommunications Research experts Liu Tao, in order to promote the next pilot number to carry, you can consider the "small step jogging", first of all to prevent unfair competition regulations issued, and then to increase the mobile phone real-name promotion, in the future when the pilot in Tianjin and Hainan to a certain degree, do not excludeTo further add some new pilot areas and accumulate more practical experience.　　Test results from November 22, 2010 to the end of May 2011, Tianjin, Hainan, the cumulative 140,000 people conducted business consulting, 500,000 users to apply for, 48327 people completed the number of business, of which 43959 people in Tianjin, Hainan 4368 people.　　Found three major problems: • Transfer network success rate is low, repeated application for more; • Some finance, securities and other industries SMS applications can not realize the transfer; • Some of the carrier's bundled policies have prevented users from successfully turning the web. Future: The Ministry of Industry and Information Technology, the Ministry of Telecommunications Research Institute and the relevant parties will be in Tianjin and Hainan site test for comprehensive assessment, and further improve the Tianjin and Hainan number portability strategy, reception process and management methods, continue to experiment.　　The next phase of the test and the national Business Plan are then studied.　　The process of carrying number transfer network in China 2000 the Ministry of Industry and Information Technology (formerly Ministry of Information Industry) commissioned the Institute of Telecommunications to carry out international numbering technology and test progress tracking research.　　2008 April, the number carrying business laboratory test completed.　　2009 June 11, our country number carries on the spot test the overall plan to distribute formally.　　2010 April, complete centralized database management system construction, operator business platform construction and network transformation and enterprise internal testing.　　April, the Institute of Telecommunications organized the local provincial administration and telecommunications operators to start between the operator acceptance process testing and business process testing.　　From August to November, organize internal staff and related personnel for trial.　　November 22 0 o'clock, Tianjin, Hainan, the number of carrying out the test for mobile network users officially started.　　2011 in the end of May 2011, the trial period ended, Tianjin, Hainan, a total of 48327 people completed the number of carrying business, of which 43959 people in Tianjin, Hainan 4368 people.　　Then, enter the evaluation phase. Hainan Province Communications Administration research results June reported as a good number of carrying out a phased summary of the experiment, objective analysis of experimental results and causes, for industry and information technology under a stage of scientific decision number carrying experiments to lay a good foundation.　　May 23 to 25th, Hainan Province Communications Bureau composed of research groups, led by the secretary Shillanyan in-depth Haikou, Sanya, Qionghai and other cities and counties on the number carrying experiments to investigate. From the survey, Hainan number is currently carrying the overall code of work, the telecommunications enterprises can carry the relevant management system and work flow number carrying business.　　The consumer's overall satisfaction with the number-carrying business is higher and the number-carrying business complaint is also relatively reduced.　　But the number carries the experiment still exists the profession text message cannot carry the transfer automatically, the business processing process still needs to be further simplified, the enterprise's market competition behavior still needs the further standard and so on question. In view of the existing problems, Hainan Province Communications Administration Director Shillanyan asked the telecom enterprises to have a correct understanding of the number carrying experiment, to strengthen the standard from the technical, from the management increase, try to avoid the influence of human factors on the experiment, take effective measures to improve the service quality, enhance the customer perception, and make the number carrying business really bring benefits to the consumers.　　It is understood that the provincial communications authority will be based on the experimental situation, combined with this research results, in June, the formation of Hainan Province number carrying the experiment report reported to the Ministry of Industry and Information. Chiyuqui deputy director of Tianjin Communications Administration Bureau: is making more detailed rules and regulations recently, "Communications industry newspaper" (NET) reporter exclusive interview Tianjin Communications Bureau deputy director of Chiyuqui, he told reporters, carrying the net plan is the end of May 21 this year, to the national promotion, because there are various problems, The pilot work of carrying number transfer network is still maintained in both Tianjin and Hainan. He said that portability is a means to improve the competitive landscape, but not necessarily through this means to monitor market competition, the authority as a regulator there are many other means to regulate market competition. "At present, the Tianjin Communications Administration is also developing a lot of more detailed regulations and systems to manage and coordinate the transfer network."　　"Chiyuqui said. Department of Telecommunications Institute chief engineer Chen Jinchao: should continue to expand the scope of the pilot "Tianjin and Hainan after all, the user scale is small, portability network next can further expand the pilot, and extend the pilot time."　　Chen Jinchao, chief engineer of the Institute of Telecommunications, made the above remarks in an interview with reporters. Chen Jinchao said that at present, Tianjin and Hainan pilot exposed more problems, which is mainly the telecommunications operators in the transfer and the threshold set. From the international experience, it is necessary to establish a national database, before the pilot, to establish a national database. The details of the policy itself should be well designed. In addition, portability transfer network supporting policies should also be improved, such as whether to allow the "regret period"? How many days is it suitable to set? There is the cost of the problem is to set a one-time function fee? or long?　　In addition, should not be changed to the net, the use of universal service should also be guaranteed. Therefore, whether the second half of the year can be pushed in the country to push the transfer network has not yet reached a conclusion, but in the implementation of the nationwide transfer network, the expansion of the pilot network, the extension of the pilot time is necessary. (Cherijon) Telecommunications experts Lin: Policy on TD has "very good meaning" telecommunications experts Lin affirmed the portability of the network policy for the development of TD-net beneficial role. He told reporters that the implementation of the transfer policy in the implementation of the enforcement and implementation of the scope should be a gradual development process. In this process, it should be advantageous for all telecommunications users, not only for TD users. "TD Network should be protected development, but the ultimate goal of portability policy is that users can get cheap service, operators can improve operation level, the country can save the number of resources." "Lin believes that at present, the state in Tianjin, Hainan Two pilot work, has been to the TD Network tilt, take care of China Mobile's TD both users do not leave the net, the provision of two users can transfer to TD online, and TD's 157/188 users can not." Therefore, the current portability policy is very beneficial to TDNetwork development. However, in the long run, TD Network development still need to "practice internal strength", relying on their own network quality, service quality and the advantages of tariff level to win or stay more users, rather than relying solely on the tilt of the transfer policy. Lin further stressed that the next step, the state-related regulatory authorities can weigh the pros and cons through pilot practice, to find the future in the implementation of the country's reasonable policy, and appropriate consideration of TD network tilt policy. (Cherijon) Derek Telecom Consulting partner Song Yongjun: should set up a specialized service system Song Yongjun that users choose to turn the network for a lot of reasons, but a good terminal, a cheap tariff package is clearly more attractive to customers. Therefore, the disadvantaged operators should first design the corresponding tariff package to attract customers. On the basis of this, we should build a service system specifically for the transfer of customers. Once the customer has access to the network, service becomes the most critical factor. Vulnerable operators themselves in the service and the leading operators have a certain distance. This kind of distance with the customer turn the net will change into the customer "the Service Drop", the service drop formation will not be advantageous to the weak operator's brand establishment. Therefore, the disadvantaged operators must set up a dedicated service system for the transfer network customers, as far as possible to reduce the gap in service. And for the leading operators, the more important thing is to establish barriers to the network (such as bundled value-added services, the development of business with number attributes, establish service advantages), the establishment of customer loyalty management system to minimize losses. For this group of customers to design the corresponding tariff packages, terminals, products and specialized service system. (Cherijon)