Construction of information system of travel agency in WEB2.0 Times

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your company head office and department often apart? Have you worked hard to develop the excellent OP, whether overnight into the door of competitors? Do you often worry about your large part-time tour guides? How much will your debt be recovered? Are your funds often stretched?       ...... These problems are more or less the same with each of the travel agencies are or once the rapid development of enterprises.       The vagaries of the mall, the internal fire is undoubtedly a big taboo, and to break through the domestic travel agencies can not be bigger and stronger bottlenecks, straighten out personnel, finance, information transmission and other travel agencies within the various links, is undoubtedly extremely important. If China's tourism management in the past century in the 70 's "Production Management Era", 80 to the 90 's medium-term plan and the "mixed management era" of market economy, then from the late 90 to now should be the market economy "new management Era", its most basic and most important feature is "market-oriented"　　In the era of market economy, all the resources (capital, manpower, information, technology, property rights, etc.) of tourism enterprises should be allocated through the market, so the market becomes the only environment for the survival and development of tourism enterprises and the starting point and destination of enterprise management. Innovation means development, innovation means vigor. If the portentous, will only be their own in the market to make the cake more small, the mechanism of renewal requires travel agencies like big business thinking, like small enterprises Act. A single point of the journey, innovation and construction of the internal mechanism of enterprises, nothing more than to let enterprises have a good "body", only the enterprise has a good "body", the money to make sense.

Bill Gates once said, "If you are indifferent to the global information wave, without any reform, you will become an extinct dinosaur in 21st century." The importance of information is self-evident to the development of tourism. The key point of informatization construction lies in the integration and sharing of information, that is, to transmit the key accurate data to the decision maker in time and provide data for the operation decision of the travel agency enterprises.

The current e-commerce has gradually matured, from the portal to the internal LAN, from the daily release notice, convene meetings to guide training, personal year-end summary, from team operations, casual registration to multi-level examination and approval, team quality feedback, the day-to-day business travel agencies can basically rely on the network to complete. The travel agency can realize the management and control of the staff through the information management. Can also be the travel agency's financial accounts, product procurement and product sales and other activities timely graphics, data, transparency, the use of software constraints greatly reduce staff in these links "black box operation."         in the case of team operation, the adjustment personnel must be each team's customer name, contact, regiment amount, what car, guide situation and other details are entered into the computer, otherwise they will not be Pu, Advances, etc., can not be a group. 　　　　　In this way, the management of the staff to achieve the constraints and control, to avoid many other travel agencies have been taken into account to reconcile ticket control situation. But at present, the information coverage of travel agencies is still not high, with the development of the same network of "Liuhe a marketing Pass" users as an example, although many travel agency managers agree with the concept of the same course, but for many travel agencies which aim to pursue "short", "flat" and "fast", because the information management is not effective in a short time, are not willing to devote themselves to the work. Quite a number of travel agency decision-makers believe that the performance of travel agencies is rising, what is necessary information.        on the other hand, do not understand the network travel, do not know the network to travel, travel agents are most of the backbone of the business, but the advanced information technology less understanding , but the software company lacks the thorough research to the travel agency complex business process, this also has weakened the management system's practicality to some extent.        combined with the current situation of China's tourism, different travel agencies can take different information development strategy. Large travel agencies can establish their own unique value of the information system, including wholesale, agent, retail distribution and other functions, a professional market medium-sized travel agencies can establish business-specific information systems; Small and medium travel agencies can use the same way network such as Third-party technology platform to achieve information.        no matter how, information management, is the travel agency to break through the bottleneck, effectively achieve internal management of the only way, can not adapt to the enterprise, will eventually be eliminated. Enterprises should: raise awareness, strengthen leadership, increase the push, vigorously carry out business personnel information Technology application training, increase information investment in travel agencies, and vigorously promote the information process, only in this way can finally break through the bottleneck and reach a new height.