Consumer evaluation is regarded as the most direct and effective way for consumers to defend their rights

Source: Internet
Author: User
Keywords Consumers
Tags business consumer consumers difference differences direct how to how to solve

  Taobao issued an announcement: Following the weakening of the praise rate in the search, in Taobao category activities, a cost-effective , Amoy coins, daily specials, trial Center and other business in the cancellation of the rate of praise link.

Consumer evaluation has long been regarded as the most direct and effective way for consumers to defend themselves, but it has also spawned such phenomena as "professional difference assessment". The cancellation of the praise rate and related business linked to the good?

Lin, who operates a clothing store on the internet, said: "Our energies will not need to be put on how to solve those differences in the future, how to avoid the peer framed above." We can spend more time on serving consumers. ”

However, some consumers believe that evaluation has been an important means to contain online businesses. Public Hanxiang often online shopping, rarely give a bad rating, but in the face of the real excessive sellers will come up with this weapon: "For example, buy food spoilage but refused to return, bought clearly is a fake but said to be true things, if the future evaluation does not work, some businesses may be more intensified." Consumer rights, consumers are already in a vulnerable position. ”

Taobao said that July 27 in the forum to communicate this situation, as of August 3 received nearly 8,000 feedback posts, "There have been many disputes within the face of a lot of risk concerns." "Taobao most of the sellers are trying to serve good buyers!" We believe that at this stage weakening the praise rate, more advantages than disadvantages, but can release more energy to serve consumers. ”

Also has the netizen suggestion: May "weaken" but cannot completely "lose". Netizen "Sun Skyshatter" on the suggestion: "The rate of praise weakened but also to have a bottom line, personally think 95% is the bottom line, and then lower the words that this shop in the service is really a problem." ”

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