Consumers demand Dangdang "fake one compensate five" but was rejected

Shanghai Citizen Chen in Http://www.aliyun.com/zixun/aggregation/493.html "" > Dangdang bought 20 iphone 4 mobile phone, received the goods after found the phone is a repair machine, when he in accordance with Dangdang "fake one compensate five" commitment, Claim 500,000 yuan of compensation, but was rejected. Recently, Mr. Chen has lodged a petition with the Dongcheng court, demanding that Dangdang fulfill his promise.

According to the Beijing Morning news, Mr. Chen said last August, he dangdang on a business, to 4850 yuan unit price to buy 20 iPhone4 mobile phone, take to test, Apple after the evaluation of the results are, 19 mobile phones for rework machine, and 1 in the database to find information, Products that are not manufactured in the factory are classified as counterfeit handsets. Mr. Chen then contact with Dangdang, at first Dangdang did not recognize. Mr. Chen issued an Apple test report and Dangdang agreed to return the goods, but Mr. Chen did not agree with the result.

Mr. Chen asked, in addition to return, give him 5 times times the compensation, "This is Dangdang promised, should be honoured." "Mr. Chen is based on the" false one compensation five "commitment, in accordance with this rule, Mr. Chen's purchase of the machine is about 97,000 yuan, in addition to the original price refund, Dangdang should also give Mr. Chen 485,000 compensation money.

Mr. Chen said that about half a month after the incident, he went to Beijing on business, to find Dangdang headquarters to resolve the matter, then the reply is can mediate, compensation for Mr. Chen 12,000 yuan. "Being willing to lose money also means there is a problem with their phones. "Mr. Chen does not agree to this condition, resolute request 5 times times compensation, did not think Dangdang aspect gives another kind of reply, thought that the problem 20 mobile phone is Mr. Chen to exchange," means that my quality has the question, I am very angry. To this end, Mr. Chen has lodged a complaint with the Dongcheng court.

(Securities Times News Center)