Cross-border electric business platform ebay upgrades emerging market sellers protection policy

Absrtact: September 15 News, a few days ago, the cross-border electric business platform ebay upgraded the emerging market sellers protection policy, will be from the seller service rating, the goods did not receive disputes, articles and descriptions do not conform to three aspects of the seller to give a certain untie. Ebay points out that given emerging markets

September 15 News, a few days ago, the cross-border electric business platform ebay upgraded the emerging market sellers protection policy, will be from the seller service rating, the goods did not receive disputes, articles and descriptions do not conform to three aspects to give the seller a certain untie.

Ebay pointed out that, given the emerging market logistics services and supporting infrastructure and the developed countries still gap, and the new seller standard to enter the buyer to open the dispute assessment, in order to help the seller stable expansion of emerging market operations, as long as the registered address for Russia, Brazil, Mexico buyers in the United States, Britain, German site to complete the transaction, the seller will be able to enjoy policy protection.

According to the Billion power network, the seller's protection policy mainly includes the seller's service rating protection, the goods did not receive the dispute protection and the article and description are not in conformity with the dispute protection.

First, if the buyer leaves a low score (1 points) in the "Shipping Time", and does not leave a low score (1, 2, 3 points) in "the goods are consistent with the description", the system removes the "Shipping Time" low (1) and related credit rating.

Second, if the buyer opened the item did not receive a dispute, and the dispute was resolved before the escalation, the dispute will not be counted against the adverse transaction rate. If the buyer also leaves a "shipping Time" low (1 points) or medium difference assessment, the system will remove the seller's service rating low points and related credit ratings.

Third, if the buyer opens the item and the description is not in dispute, and leave "delivery Time" low score (1 points) or in the difference assessment, if the dispute before the upgrade was resolved, the dispute will not be excluded from the adverse transaction rate, and the system will remove the seller service rating low points and related credit evaluation.

According to ebay, every Wednesday the system will automatically check the previous week's transactions, and remove eligible bad transactions, the platform will be sent to the seller monthly briefings, so that sellers better grasp the account dynamics.

Billion power network learned that this year, ebay has been vigorously developing Russia, Latin America and other emerging markets, to encourage sellers to sell their products to these markets. On the one hand, ebay from the buyer's point of view, in products, marketing, logistics and other aspects of more targeted buyers to enhance the experience, on the other hand, ebay is also more focused on the protection of emerging market sellers, many times the introduction of Russian and Brazilian trading support programs to reduce the risk of sellers.