Customer interaction in the process of network marketing

Network marketing than http://www.aliyun.com/zixun/aggregation/38584.html "> traditional marketing the biggest advantage is that it can be effective, standardized, can be accurate, because the network has turned the world into a flat, Many of the intermediate complex links are saved, many brands and consumers distance is just a mouse distance. Network let marketing really do "digital", this is a traditional marketing "opposite" place, network marketing can be achieved through technology to "standardize", and thus large-scale, a lot of network marketing companies in just a few years income or even listed is this truth.

Sangdo Annual service is a typical case.

First of all, still way to assist AH Ah choose Baidu bidding rankings and SEO, according to Sangdo's understanding of the potential customers and search habits analysis, screened more than 1000 long tail keywords, to attract potential to join the entrepreneurial people came to Ah Ah site, and the choice of keywords can be completely by virtue of Baidu tools such as the combination reached, Do not need too much creativity inside, and can be based on the number of visits, conversion rates and other statistical data to improve the adjustment. From 2005 on Baidu 2400 Yuan to now every year in Baidu spend more than 1 million, ah ah with very low marketing costs to complete the 2000 franchise stores nationwide layout, if the traditional mode of investment, I am afraid at least more than 30 million of the cost can be achieved.

Second, still road according to netizens just like browsing do not like in the corporate website search and look for the characteristics of the AH Ah site to do at least 3 screen long home, caused by peer disdain, but won the netizens like. In addition, according to the users of the importance of information browsing ranking, and according to the ranking of the overall layout of the site, almost also become a Sangdo service to other customers standard templates. Since netizens are all the same, why is creative for creativity? Standardization is effective.

In the interactive aspect, the road is to put standardization to a maximum. For example, AH AH customer consultation system, Sangdo design for more than 2000 standard questions and answers, customer service staff can be based on keyword matching, directly to the corresponding consulting customers, save time, and high success rate, reducing the artificial answer is not correct and lost customers the chance, And the topic library has been constantly improving.

When it comes to customer service, perhaps the first thing you can think of is the sound that surrounds you, in fact, do network marketing customer service, the skills and need to pay attention to the matter is very much, in this I will give you analysis: first of all, Network marketing customer service in a common phenomenon, That is in the boys do but girls, of course, this is not simple nonsense, is based on, do not believe you can also be the actual investigation, a guest service is often a girl's performance than boys better, and relatively speaking lady more than the gentlemen suit.

Generally I can sum up the reason:

1, the first is that girls tend to be more patient than boys, in fact, sales need patience, patience can sometimes be the key to your final success.

2, there is another reason depends on the target group, because everyone should know, now the network marketing products are mostly female products, that is, because women more understanding of women, but also decided that they know more about what consumers want, what they are thinking.

3, girls whether to call or to answer the phone, including QQ chat will give a kind feeling, will upgrade your company's grade, so that consumers generate trust, the decision of your company is a regular, large-scale sales company.

Of course not all companies agree with this, once there was a friend, he is to do Baidu promotion, he is particularly like to use boys, mainly because his customer service needs to often go out and negotiate with customers, sometimes also need to travel, in his words that is the boy is more able to endure hardship, involvement, and the ability to fight a little stronger, And the things that need to be estimated are less. Of course, whether it is to choose a male or female guest dress, I think the most important thing is to be sincere, your kind of sincerity even if there is no face-to-face chat, just through QQ or telephone, can still be conveyed to consumers, so sometimes I will say to my customer service, on the phone or answer the phone may wish to try to laugh, Both sides will be more cordial and easy to communicate.

Network Marketing Customer service is a need to have a lot of attention, first rest, write these, a will be sharing with you. You are welcome to reprint the author Flat peach welcome everyone to pay attention to my website: www.51adwords.com.