Customer is no longer a god New Age customer attribute

For the traditional service industry, the customer is God, for many years has been uphold this purpose. However, for innovative enterprises, especially consumer electronics and internet companies, customer is not God, customers are used to listen to the movement, only let most of them look at the part of the Marvel, only to calculate, the remaining part is specialized to find ballast, but also must match, enterprises to have the ability to tyranny of all kinds of disobedience, a piece of smelly mouth blow, In order to sit on the flying blanket to soar in the sky, for this type of enterprise, customers are used to beat, must have to beat sex, not "beat" no, not "scold" not, let the customer bow, let them in the early morning would prefer to queue up to buy products, let them crawl, cut off a part of their body to replace its products, so extreme, Enterprises can reach the zenith of the situation.

Yes, Apple is such a typical enterprise, it can produce fruit powder, a special customer pronoun, need to be constantly beaten, of course, to beat customers with the product and its excellent function.

Product world today, has long been a runaway Mustang, far beyond the general public's cognitive category, the first time I heard a friend dinner with a 3D printer to print a live kidney message, but also to lift up the sleeves to defend my cognitive logic, but it turns out that self-righteous look at the world is obviously going to be embarrassing, Our knowledge will not only quickly aging, even more useful logical reasoning will also appear large variation, the world changes fast, no longer is a false lyrics, it is true to see, right in front of.

After Apple took out the smartphone and went crazy, the public imagination is opened, while rewriting the concept of mobile phones, but also conquered customers; Google is also a member of the JAG, Google Maps, real neighborhoods, Google all kinds of applications, and even now quietly Google glasses, Google unmanned cars, customers only follow, use the experience, In addition, what can be done?

Innovative enterprises, only constantly come up with products and applications beyond the customer's imagination, and constantly conquer customers, is the kingly way, in this field, do not lick customers smelly feet, but to exceed his needs, to break the customer's legs, let him crawl, is considered to be thinking, because today's customers, eight-level washing workers or Thai massage, chinese massage, Could not fully meet his needs, I do not know what the tricky requirements or through the competitive comparison to pressure people to run out of his mouth, so, simply interrupt the customer's legs, and then directly print a pair of beautiful legs to him, not wordy, because do this thing also no semicolon, otherwise residual off.

Always want to be in front, not just let the customer now satisfied, or in some user experience of the rules to pull too thin, because if you want to slow a beat, even the products have been revolution to go, also talk about what experience it, at that moment, the original and you haggle over the customer immediately disappeared without a trace, you ha them, Finally whether can get a group of Renzouchaliang of the remaining temperature is possible.

Just last week's number 14th, the internet's big-class company Amazon has created a record high, The stock price of 272.73 U.S. knives, market capitalisation has reached 123.2 billion U.S. knives, the market capitalisation is already more than half of Wal-Mart, according to its architectural blueprint, the future beyond Wal-Mart does not appear to be blowing, although Amazon has even suffered losses in recent quarters, but it does not affect the big fund big institutions to its future male or even transform the United States retail industry very high confidence, because the Asian Mazon did what other companies wanted to do but didn't. It studies the people in the consumption activities of almost all of the important nodes and a deepening of it, high intelligence, efficient system-wide transformation, that is, a complete consumption process, goods, equipment, delivery services, Payment developed to a powerful intelligent referral service, Amazon has all had the most competitive response system, perfect to even change the traditional habits, once the perfect operation, its strong enough to let a number of similar staples (staples) stationery company such as chain enterprises belong to his door, There will be a huge tornado effect on traditional retailers, with jokes that his fine customer information system, coupled with his delivery and payment system, could in the future even make it possible to determine the extent to which an unmanned aircraft would be able to invest in the day.

A series of recent developments in the Amazon have made the pioneering model of Internet enterprises A new era, for many traditional companies or their competitors, everything is waiting ahead, either to submit or to be completely eliminated, it is beyond the expectations of too many people, after the explosion customers expect, will continue to have customers aware of this, will continue to push up Amazon's business.

From the customer is God to constantly exceed the customer's imagination, innovative enterprises in this road has been more and more wide, more and more enterprises to become the practice of this model, China has begun to have a bit of such enterprises, and has a bit of appearance, but the lack of a clear benchmark, hope that the next 3-5 years can emerge, Well let the customer crawl to marvel, China really too need real Chinese creation!