Disabled soldiers refused to sue for Half-price tickets for Southern Airlines demand refund win

Morning News (reporter Genfei) for the purchase of disabled soldiers Half-price ticket rejected, 58-year-old Mr. Xu and China Southern Airlines [micro-BO] company in court. Reporter learned yesterday, Chaoyang Court first trial decision South Air refund Xu and fuel surcharge 2470 yuan, compensation for its loss of 50 yuan. October 26, 2010, Mr. Xu in Shenzhen airport, the South Airlines counter to buy flights from Shenzhen to Beijing, when he showed the disabled military certificate requirements for the purchase of disabled soldiers Half-price tickets, staff told the counter does not sell disabled military tickets, to 40 kilometers away from the Shenzhen counter to buy. Mr. Xu immediately call the Southern Airlines customer service phone, customer service said this is the company's internal regulations, but Mr. Xu had to buy full price tickets to travel. Afterwards, Mr. Xu has repeatedly complained to the higher authorities of the Southern Airlines Sales department and the CAAC. Mr. Xu believes that, according to the relevant provisions, the disabled soldiers preferential ticket can not be restricted conditions, however, South airlines to the unit internal regulations refused to sell, violating national laws and regulations, and hurt its as a soldier's sense of honor, causing economic losses, so sue to the court, request refund overcharged, fuel surcharge 2470 yuan, at the same time claim telephone charges, Delay and mental loss of more than 55,000 yuan. China Southern Airlines said that the ticket office of Shenzhen Airport is a sales agency, without the privilege of sales of disabled soldiers. The company according to the regulations of the CAAC, the disabled military preferential ticket to carry out fixed-point sales, because of the reality of a large number of false disability military card, currently only the direct counter to verify the authenticity of documents and the sale of disabled soldiers discount tickets. Mr. Xu did not go to the immediate counter for the purchase of tickets, it should be regarded as the waiver of the right to buy tickets half-price, so do not agree to refund the fare and compensation for economic losses. In the trial, the court found that the CAAC and the National Development and Reform Commission issued a joint document stipulates that the revolutionary disabled soldiers and the people injured by the police to take the domestic flight fares, unified according to the same flight adult ordinary fare 50% calculation, airlines may not attach the time limit of purchase tickets and other restrictive conditions. The judge also specially visited the CAAC Consumer Affairs Center, the staff replied that the existing laws and regulations do not have to which ticketing points can deal with the disabled soldiers Half-price ticket business, because some of the ticketing agent is not standardized, and there have been tickets to accept false documents for Half-price tickets, Therefore, airlines will generally allow passengers to direct sales outlets for disabled military services at half price. According to the relevant provisions of the State, the court found that Xu, as a revolutionary disabled military flight should be entitled to half-price concessions to buy tickets, Mr. Xu in the process of the purchase of tickets to show the disabled military documents, and proposed the exercise of half-price purchase tickets, in the case of the South Airlines refused full price tickets, should not be considered as a waiver of relevant rights, Therefore, Mr. Xu has the right to request the return of the extra money. South Airlines to the agency Point no right to sell the disabled military concessions for the refusal to return more tickets, neither in line with the principle of fair trade, but also contrary to the state preferential treatment of the revolutionary disabled military policy, it is not supported.