Discussion on how to improve the affinity of the moderator of local forum operation details

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Local forum operation and General website operation method is different, local forum once the popularity has got up, not through search lead also can obtain maximize potential users, I believe that now many local forums like springing up is also because of this reason, relative to the general site, Local Forum pay attention to the operation of the strategy are all decided by moderators, a moderator can take their own plate as an independent website operation, will determine the quality of the entire forum. There is also a little moderator can let members feel affinity, with the sex, professional and so will affect the Forum's long-term business plan. An affinity for the moderator, the forum will be led by the most popular, the strongest viscosity, head, Post replies are the leading. Therefore, the other side of the local forum operation, need to cultivate the affinity of moderators, as far as possible to allow members and moderators there is no communication between the barrier. Today I talk about how moderators should improve their affinity, so that users have the feeling of home.

One, every day can let members see you figure

We often see some popular forum, moderators will send a sticky sticker every day or the members of the original readable posts. Many people will think that there is nothing to study. However, I do not think so, the author is now running a real estate forum, for this very clear. As a forum or the overall site of the total moderator, every day must be exposed to let members know you, know your existence. In fact, like several moderators in the A5 forum, often active in the forum between exchanges, like before the resignation of the same, why a post can be resigned to achieve so many member blessings, reasons we can see that the moderator often active in the exchange between the forum, but also because of this, All the members are familiar with the conversation, so when the moderator released a post, naturally, members are also very happy to respond to their views. In a word, I think the moderator should not always dive, pack mystery, many people will feel that moderators in the Forum status is relatively high, disdain and ordinary members of the exchange, in fact, this is wrong, a moderator with affinity, the first condition is often let members see your existence, so that members slowly familiar with you, know you, understand you, This can make you and members of the communication gap disappear, can be loved by members.

Second, member feedback of the issue of timely treatment

Membership is the life of the Forum, but also the forum to seek the direction of the compass. However, a lot of times, some forums for members of the feedback problem is not timely treatment, so that this part of the members from active members to dive users, so that the forum's operation is very unfavorable. And for moderators this image of the impression points will be greatly reduced. The author in the operation of their own forum, the recruitment of moderator conditions in particular, to apply for moderator this career first to members of the issue of timely treatment as the primary goal, regardless of the member reaction is good or bad, must be in the hands of the problem when the work of timely treatment. This is the author of the mandatory recruitment moderator requirements, can not reach even if the ability to no longer. Because the author believes that when the user feedback to your problem to be resolved in a timely manner, can allow users to have a sense of attention in the heart, and so that these users are full of confidence in the forum, but also because of this little things so that their friends and colleagues to communicate when the way to recommend the humanization of the Forum. On the other hand also reflects the forum of the Moderator high efficiency, know to members first, while allowing members to feel the affinity of moderators. In fact, many times, whether to allow users to stay in the forum mainly depends on a number of small issues, if the moderator handled well, then you can let this part of the membership become loyal members, if not handled that part of the membership will be lost.

The general moderator needs to deal with a few things. A member applies to add fine recommended stickers. I think this is a member of the test moderator to deal with the basic conditions of the problem, when members put forward this application, moderators can be dealt with in a timely manner, it is easy to improve the members continue to share the passion. Second, it is very important to report the problem, the author in the Millennium Forum found that their article was stolen after the complaint to the moderator affairs, complaints for one weeks are not processed, has been in the audit, the original author is also a loyal member of this forum, because this complaint handling does not give the force, so that the author lost confidence in it. Three activities apply for processing. For example, a regular weekly crawling activities, the city exchanges, and so on, if the normal development of a week, then the moderator needs to be informed in advance, so as not to let members lose interest in activities. So, a moderator with an affinity should be all aspects of their own plate do a good job, however, err, in the process of inevitable will be wrong, this time it's okay, when members pick out your mistakes, moderators should attach great importance to, if it is really their fault, then you can post a compliment to pick out the wrong members, Top display, while rewarding the members of the Forum points or other medals, so that members will not be chosen because of the mistake of the moderator to fear the feet, more conducive to the moderator in the image of the members of a floor.

Iii. Reward Zhang Holding Road

An award-free moderator is not a good moderator, a penalty does not award the moderator is also not a good moderator. The award is greater than the penalty to allow members to lose the challenge of interest, because people have a curious baby, the more difficult things more challenging interest. The penalty is greater than the prize, so that members of the speech are hindered, can not speak freely. At the same time for a moderator with affinity, rewards and punishments are necessary conditions, that is, you can let members see you serious side, also can let members see you approachable side. The author in the operation of the Forum, the special requirements of their own forum moderator, the award of the time to mercilessly award, while the award of the object in the forum prominent place of praise, this small detail is the most easy to let members of the moderator to produce goodwill. Just like two people in love, as long as the other side of you have a good opinion, then your code of conduct will be praised. At the same time the rewards and punishments to be fair, more conducive to the moderator in the hearts of members of the image to promote a large section. So, a moderator with affinity, not only reward awards in place, but also to punish the ruthless.

In the local forum operation, the moderator's image is related to the development of the Forum, I think the success of the Forum, the key is the moderator to deal with things can be fair, just and open. At the same time moderators can let members feel affinity, this is the forum to develop the operation of the road. If even the moderator can not reach the same front with members, the communication between the gap, and let members feel the moderator's approachable, decisive image, then the forum is not far from the decline. This article by Www.akfang.com Ankang Real Estate exclusive feeds, A5 starts, reprint please specify, thanks!