Discussion on the new rules of network trading "seven-day return without Reason"

Source: Internet
Author: User
The State Administration for Industry and Commerce promulgated the "Network Transactions management measures", which added the 16th article that consumers have the right to return for no reason within 7th. The new content sparked a buzz. Experts said that seven days without reason but not means unconditional. Wu Jingming, a professor at the Institute of Economic and Commercial law, said that for the new law, whether it is engaged in online business or online shopping consumers, must have a correct understanding and understanding, seven days without reason but does not mean unconditional. He noted that the terms limit the range and type of goods returned: consumer-made, live perishable, online downloads or consumer-opened audio-visual products, computer software and other digital goods, delivered newspapers, periodicals and other categories of goods can not be returned. Return goods to look at the nature of the trade and the agreement between the parties, such as underwear, such as personal clothing and other goods are not suitable for return. In addition, there are fallback terms, such as goods must be kept in good condition to return. For sellers of concern about the return of postage issues, Wu Jingming pointed out that, in the case of sellers without fault, round-trip postage should be borne by consumers, which is also to avoid consumers abuse rights. Taobao up to 15 days to set up the return of goods is understood, including the cat, Taobao, including Amoy trading platform has been on the above-mentioned regulations and specific implementation of the regulation. This January, Taobao issued a notice, the implementation has reached 6 years of 7 days of no reason return service upgrade to the promise of returns, sellers can set up 15 days return, further improve the level of protection. Taobao staff said, including seven days no reason to return a variety of protection measures, in fact, has been in Taobao, the cat has been practiced for a long time, such as false one loss of three, quality commitment, delivery time, consumers can be based on their actual needs have a variety of options. Network sellers reaction to the fierce imminent implementation of the "Network transactions management measures" so many network merchants big call unfair, why many offline entity stores do not have no reason to return, but the demand for online sellers to fulfill this commitment? If you want to implement strict rules on the online shopping, then the offline entity shop should also be treated equally? Taobao shopkeeper Xie said that she is particularly worried that consumers will be due to the introduction of management methods and fall into the blind choice, think that anyway can return, buy first try, buying a dress to wear a few days to retreat, this is very unfair to the merchant. Taobao Sellers Jiaen9999 said, there are malicious consumers returned to the goods are not their own stores of goods, and the seller is not to perform seven days without a reason to return the embarrassment of being punished, such as the situation who to tube. Standing member of the NPC Standing Committee Xu Weihang has said that within 7th, do not talk about the reasons, as long as the return can be returned, this is not appropriate. Although the protection of consumers ' rights and interests is fully embodied, the operators and consumers who set up laws and regulations on consumer rights and interests are on the basis of voluntary, equal and honest trading activities. Wang Zhi, member of China Law Association, said that the line under the commodity conditions allow consumers to have a certain period of regret the starting point is good, but the reality of some offlinePhysical store commodity transactions, are facing seven days without reason to return difficult, not to mention the shop. Online shopping is an important way for people to live in recent years, Chinese people's habit of online shopping gradually formed, with the popularity of wireless broadband and smartphones, more and more people join the online shopping team. According to a report by McKinsey last year on the China internet retail Revolution, the 2020 Chinese online shopping forecast will reach 25000 to 4 trillion yuan, conservatively estimated to be 3.5 times times the size of 2011. At the same time, smartphones have enabled three or four-line urban and rural users to cross the confines of the broadband era, directly into the mobile shopping era, freeing up purchasing power, and expanding the net-buying user base. To pay the treasure purse data, for example, during the Spring festival in 2014 to pay more than 100 million mobile phone payment, mobile phone payments accounted for all Alipay pay the proportion of up to 52%, 7 days, more than 50 million Alipay users at home, through the mobile phone to complete shopping, living fees and other aspects of the behavior. Taobao CEO Zhang Yu said that the online shopping market is becoming more and more developed, the existing legal and E-commerce platform management capabilities of the challenges are growing. For the National People's Congress revised "Consumer Protection Law" and the State Administration of Industry and Commerce promulgated the "Network Transactions management measures", Taobao welcomed. It is because of the perfection of law that we can further ensure the integrity and healthy development of the online shopping market. It should be pointed out that the implementation of the network shopping for 7 days without reason to return the measures, the online purchase of this form will be more convenient and reliable, and consumers will also establish a stronger network of trust, the inference that online shopping will usher in a wider future.
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