Domain name Registration Shady investigation: The pain of domain name

The intermediary transaction SEO diagnoses Taobao guest stationmaster buys the Cloud host technology Hall

This article for the "Computer" 2007 37th section manuscripts to be reproduced please indicate the source www.endto.com

If you buy a car and park it in the parking lot, if you want to drive away, the parking lot asks you for complicated formalities to prove that the car is yours and requires you to pay a parking fee for a year or several years, even if you don't take the car for a variety of reasons.
However, in the domestic domain name market, this phenomenon is not uncommon. Domain registration is easy, turn out difficult, transfer difficult already is the industry open secret, why is it difficult? Where is the difficulty? Please see this reporter Mincha unannounced investigations brought back the report.

Domain name agents are fragmented
At present, the Chinese mainland's international domain name registrars actually only 10 dozen, but, can register domain name website and the individual tens of thousands, these websites or the individual is so-called "domain name agent".
Want to become an agent, only need to pay a certain advance on the line. General agents are divided into gold, silver and ordinary agents, pay the more advance, you can get the lower prices of products. Agents can also develop layers, simple enough to transfer online-sometimes even more simply than buying a domain name.
Because no audit, so the agents are mixed, but they have "custom" domain name price and the power of the rules. Large, reputable agent services are fair, some unscrupulous agents are full of tricks. In order to control the right to renew, agents firmly control the transfer of the domain name, and even more, some small agents to continue to delete the domain name for their own ...
Of course, registering at the registrar can directly obtain the admin password. But in order to ensure the interests of the agents, registrars often offer prices twice times higher or more. Register an international domain name, the agent's price is generally 60~80 yuan, and the top registrar is 100~150 yuan. As far as the domain name itself is concerned, there is no difference between them. Therefore, most users still choose to register at the agency.

Kangaroo threshold Control user
in the major domain name registration site, most prominently in the location of the domain name into the method and flow chart, but almost no site will be transferred out of the way published.
The user registers the domain name, becomes "the domain name holder", has the ownership and the management right to that domain name. And agents cheat users The most common trick is not to provide the domain name of the transfer password and domain name unlock, only give you a site in the agent login Management password (many people think that this is the domain password). Rookie do not understand the secret of this-no transfer password, you can not arbitrarily transfer their domain name to other agents, also can not be in the top-level domain registrar's website to manage their own domain name.
Second, the agent also unauthorized to the domain name to set the threshold, the transfer of domain names need to provide a copy of the ID card, transfer contract, if the CN domain name (previously registered must use the company name), but also must provide the company's business license, some also need to pay a considerable fee. In short, it is very difficult to transfer the domain name to other service providers or transfer to others, and to wait for a long period of review. The most depressing thing is that if you have a little bit of a problem, there is no excuse for not being transferred.
In fact, the agent is no reason and no power to set the transfer of the high threshold, because most users are uninformed, it is easy to be fooled. #p # subtitle #e#

It's difficult to go out of the domain
Case 1: Cheixian in Guangdong registered a domain name in 2005, and the site reached an average of 20,000 IP views per day. Some time ago he found that the domain name management can not log in, only to know that agents have not done domain name registration services. It is surprising that this agent has a similar site with Mr. Xie, unexpectedly forcibly modified the domain name management password and DNS resolution, it turned to its own website, commandeer this domain name for 3 months.
Mr. Xie asked the registrar's Office for advice and was told to find a solution to the problem in Sichuan branch. The technical staff of the branch replied, "This is a dispute between you and the agency, and we cannot interfere".
Because the domain name in the registration of all agents, that is, the title of the domain name in Level two agent, if there is a dispute, the domain name may not be owned by themselves.
After negotiations, Mr. Xie learned that there is a way to transfer the domain name from the agency, that is, to renew the domain name for 10 years. Mr. Xie was immediately silent.
Case 2: Miss Zhong in a proxy website registered domain name, decided to turn out, only to find that they did not have the domain name transfer password, had to ask agents. Domain name agents inform: Want to transfer can, but to mail ID card copy, application, and pay "domain name transfer fee" 100 yuan.
This 100 yuan is purely arbitrary charges! So Miss Chung to the Registrar Customer Service hotline Complaints, customer service informed that there are two ways: 1. According to the requirements of the agent to get the password. 2. After the expiration of the domain name 3 days, to the Registrar to provide their own domain name holder of the certification material, by the Registrar to send the password directly to the user. Since the international domain name expires 65 days before it is released, it should not be the danger of being registered.
Due to trouble, Miss Zhong reluctantly gave up the domain name.
In fact, foreign large domain name registrars such as enom, you can arbitrarily modify the registrant (China is called the transfer, the need for mailing information, but also to fill in the application, or even charge fees), and can be free to transfer to other service providers are also very convenient.

The agent's "true words"
In the interview, a reluctant to disclose the name of the agent Mr. Zhang said, most agents are unwilling to customers to transfer the domain name, after all, customer churn is not a good thing. If you set up complex procedures and high fees, many customers are too troublesome to insist on shifting. And in the domain name registration is often at the cost price or even below the cost price of the sale, so only in the renewal of the time to raise prices. If you want to turn out, the loss of course is the agent.
With layers of barriers, firmly control the user, you may also consume other products, such as virtual host. In short, do not want to lose their customers to other registrars-their own less than a customer, it means that competitors have a customer. #p # subtitle #e#

Dialogue
In search of information on the Internet, the reporter found that some users and agents "struggle" posts, most of the small and medium agents malicious infringement of user rights, all registrars under the agents have such situations. In this respect, the reporter specifically interviewed the new network responsible for management agents Miss Du.
1. Agent does not give the user domain name management password, belong to normal phenomenon?
A: This is the agent's personal behavior, domain name registrars and agents have a contract, the domain name holder is entitled to request their own management password, transfer agent or transfer to the Registrar, do not charge any fees.
2. Agents for users to transfer out of the domain name set obstacles, can complain? What is the specific solution?
A: You can complain, we have a special hotline for service complaints. The new network's customer service will help solve the problem until the customer is satisfied.
3. Restrictions on the transfer of domain names to other registrars. The complexity of the procedure, the long transfer time, and so on, have not considered the relaxation or improvement.
A: Transfer the domain name to the agent or service provider does not charge any fees. The domain name turns out itself to need a waiting period, but needs to mail the identity proof material, then is for the user's safety consideration. If you do not audit the domain name can be arbitrarily transferred, there must be a domain name theft and other security risks.

Lawyers: How to safeguard the rights of users
Regarding the domain name aspect question, the reporter consulted the Yu Guofu lawyer.
1. Are there any relevant provisions in our laws regarding the registration of domain names and the ownership of domain names?
A: Regarding the domain name registration and the domain name registrant right question, our country mainly by "China Internet Domain Name management method", "China Internet Network Information Center domain name registration implementation Rules" and so on norms. According to the above relevant provisions, domain name registration to implement the "first registration" general principles, but the registered domain name can not infringe the legitimate rights and interests of others, otherwise, the right person may be through the domain name dispute arbitration or litigation path to the relevant domain name.

2. In the face of the supremacy of registrars or agents, how should a domain holder assert his rights?
A: The Registrar or the agent and the domain name registration applicant is a kind of contract relationship, the rights and obligations between the two parties are mainly regulated by electronic contract. Therefore, the domain name registration applicant should first carefully read the relevant terms of service, registration Agreement and other legal documents, and then apply for domain name registration. Otherwise, it may be violated by some overlord clause.

3. Domain name jurisdiction attribution question.
A: For the international top-level domain name, its registration management agencies are abroad, such as ICANN, versign, etc. for the. cn domain name, it is the Ministry of Information Industry responsible for China's Internet domain name management work. The China Internet Network Information Center is a registered management organization authorized by the Ministry of Information Industry.

4. How to complain and solve the problem of domain name?
A: For domain name disputes, there are two main ways to solve the problem:
1. Domain name dispute arbitration, that is, any thought that the domain name has been registered infringement of their legitimate prior rights of the subject, can be used as a complainant, to the domain name dispute arbitration institutions to apply for arbitration, the name of the holder of the disputed domain name transferred to their own holdings. This is a kind of civil rapid dispute resolution mechanism. The main basis is "domain name Dispute resolution" (domestic domain name) and "Unified domain name Dispute resolution policy" (International top-level domain name).
2. Through litigation, the main legal basis is the Supreme People's Court's Supreme People's Court on the trial of civil disputes involving computer network domain names, the application of the law of several issues on the interpretation of

Bianhouyu: In fact, the domain name registrars in the transfer, transfer, there are clear provisions do not charge any fees, but also stipulates that users have the right to obtain their own domain name management password, but when the agent to implement hegemony, this matter has become a user and agent disputes between the solution is very troublesome. And because the agent does not have any audit, it is likely to appear agent users. I hope this article can give you a wake-up call, registered domain name, as far as possible to choose a better reputation of the site, it is best to sign a contract. At the same time, also hope that registrars can increase the audit and supervision of agents, the real protection of the interests of users.
I hope the pain of the domain name soon healed! #p # subtitle #e#

Extended reading:

Who manages the domain name registrar
The registrars of 25 categories of international domains, such as Com/.net/.org/.biz/.mobi, are required to authorize ICANN to obtain the Registrar's qualifications and then apply to the corresponding "registry" for domain registration ports. ICANN is therefore an English domain name category domain name (GTLD) Registrar manager. According to WTO terms and administrative regulations, sales of these categories of domain name (GTLD) registrars must be filed with the Ministry of Information Industry (MII), otherwise it is illegal operation.
The English-speaking country and region domain name (ccTLD) Registrar, is the domain name suffix of each country, such as. CN,. CC,. TV,. TM, etc., by the country and the region to manage themselves. CNNIC is China's CN domain name management agencies. Registrars, like gTLD, must file with the Ministry of Information Industry (MII). At present, there are nine registered domain registrars in China (table). Domain names registered outside these sites are subordinate agents.
In fact, the scope of the Ministry of Information Industry Management is limited, the domain name of the dispute can not be ruled. Foreign authorities are beyond reach.

How to verify Domain name ownership
Many owners in the transaction or transfer out of the domain name, only suddenly found that they do not have the control of the domain name; some enterprise users also because the site is commissioned by the company, most of the direct management of the domain name does not have the right. In fact, this is a widespread problem, even than the agent to the domain name is also dangerous, because it can not prove that the domain name for themselves. If there is a problem with the domain name agent, the site of the enterprise may face the dilemma of closing.
We can query the domain name whois to determine the domain name of the owners and managers and registrars and other information. In the Http://www.whois.sc can query the international domain name, in http:/www.cnnic.cn can inquire domestic CN domain name.
If your domain name is not from the domain name of the top registrar directly apply for registration, but from subordinate agents registered, to verify whether the domain name for their own, the first thing to determine is that the registrant mail is not their own mail. Then check to see if the registrant's name is correct. If CN is registered in the name of the individual, it should also be submitted to the registration authority in a timely manner.

Small material:
Some domain name registrars in China:
Million Net: http://www.net.cn/
New network: http://www.xinnet.com/
35 Interconnection: http://www.35.com
New Network interconnection: http://www.dns.com.cn/
Business China: http://www.bizcn.com/
3721 Company: http://www.3721.com/
China Channel: http://www.onlinenic.com/
ERA Interconnection: http://www.todaynic.com/
Easy to name China: http://www.ename.com.cn