Domestic first group buying Consumer Protection fund set up

Domestic first group buying Consumer Protection fund set up

Newspaper reporter Li Fan

Group buying as a new online shopping business, is more and more consumers pay attention to. Recently, the National Association of Consumer Associations, the analysis points out that because of the ultra-high speed of the development of group buying, 2011 received sales service complaints 30,355, accounting for the total number of complaints 5%, an increase of 43.3%, complaints of growth in the first place, resulting in consumers save money may not worry. Recently, the domestic first group buying Consumer Protection Fund was formally established for consumer group escort.

It is understood that Poly cost-effective announced this year will be invested 50 million, according to its Consumer Protection Fund Bulletin shows that the fund will be used mainly around the pre-sale, sale, after the sale of three, from beginning to end in each link to further protect the high price of goods, and effectively protect the legitimate rights and interests of consumers. Pre-sale Business qualification certification and commodity quality inspection, the sale of the arrangement of mysterious customer sampling, after the sale of consumers can be paid first.

Ma Qi, a marketing research and data business expert, said in an interview with reporters, "the so-called rights dispute, in fact, there are quite a group of customers buy goods or services to determine the value of the determination of the difficulties, and this involves" false propaganda "," consumption discrimination "" quality of Service "and many other issues, This part is not simple rights can be identified and resolved, and the first domestic group buy consumer Special fund set up, consumers will benefit enormously. ”