Double 11 period, Haier Mall by virtue of the daily logistics and its launch of the "by about delivery, delivery, integrated" and other new logistics services, Haier Mall to "limited time" speed and intimate service perfect through the Double 11 test, more than 80 million a day to create a home grid purchase history. As Haier Group's only online stores, Haier Mall has become a number of users of the preferred platform for everyone to buy the grid. In the interview, Haier Mall's relevant officials said: "Double 11 is a touchstone, our logistics service system withstood the test, has been a lot of users." In the next 12 activities, we will still be the user experience as the center, with the fastest speed, the most intimate services to allow more new and old users to continue to enjoy the convenience of worry-free, efficient and fast service. Haier Mall: The speed of the first service worry is understood, in the experience of the double 11 of the hot snapped up and express after the explosion, many users have been shopping fatigue. Many people said that the logistics speed is too slow to afford, follow-up and business repeatedly communicate too tired to toss. But there are also a lot of netizens because of the success of the two 11 online shopping experience and stimulate a higher interest. Netizen Xiao Li is one of them. "The first time in the online purchase of large household appliances, feeling very good, save things, worry, not like in the physical store to lie, pricing, really very tired, the overall baby is good, and the same as the physical store, is worthy of a big brand Oh, delivery quickly, rocket-like speed, after a few days to have been phone tracking, door-to-door service in place, the installation of the master of good work, The horizontal flat vertical of the piping, the elegant appearance, and a test water success did not run, take, drop, leakage phenomenon, pipe fittings and spent 165RMB, opened a detailed list, to see the price list is very in place, praise the customer service Clove Meimei, after buying large appliances is your home ^_^, praise is necessary. "Xiao Li said, as a result of the two-11 period of his own hands a little late, this time the double 121 will be the right of their own Haier air-conditioning to move home. such as Xiao Li in the Haier Mall to repeat the purchase of a large number of users, many of them are Haier's leading other electronic logistics service advantages of the sticky. In this respect, some industry analysts pointed out that the user experience is the core competitiveness of the electrical business, Haier Mall through the focus on logistics services have a good reputation, and attracted a large number of loyal users, its development model for other electric operators also set a good benchmark. "By about delivery and installation" Innovative services to enhance user experience think users want to meet the needs of users to the extreme, has been the Haier Mall innovation important consideration. It is reported that, relying on Japan and Japan Shun Logistics launched the "by about delivery, delivery and integration" of the new logistics service system, is aimed at users of different logistics distribution needs, provide accurate personalized solutions, so that the user experience more intimate, more comfortable, more convenient. For example, many netizens take advantage of double 11 to buy home appliances, but the home is not convenient to install the decoration, Haier mall on the basis of the user's schedule and time to arrange door-to-door, and provide synchronous installation of after-sales service. Like some netizens for distant relatives to buy home appliances, Haier Mall logistics system has covered three or four levels and other remote areas, can provide differentTo deliver, into the village into the community, go upstairs into the household, send and install one-stop service, so that users save the duplication of booking services cumbersome, in the first time to enjoy the network to buy large appliances efficient and convenient. In addition to service intimate, Haier Mall is also committed to the dual 12 period to continue the national time limit up. Haier Mall is currently in the country 400 cities and more than 1500 counties to achieve 24 hour limit, in 460 counties to achieve within 48 hours, in 860 counties to achieve more than 48 hours service. I believe that by virtue of Haier over the years in logistics, service network and other aspects of fine tillage, double 12, can allow more users to enjoy the most rapid logistics, service the most professional, the most user-friendly innovative service experience.
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