East Airlines responds to employee's death: The injury caused by the passengers ' toppling

Source: Internet
Author: User
Keywords Eastern Airlines passengers caused down down
Tags airline airlines airport communication learned officer service terminal
Yesterday, a section called "Flight delayed 4 hours East Airlines staff suspect to die to avoid passengers" video in Youku, potatoes, Tencent and other sites on the rapid hot.  The video shows an East airline service officer lying on the ground, and the passengers around him appear aggrieved. The reporter learned that the video was taken on August 20 night at the Beijing Capital Airport, Terminal 2nd, airport 19th boarding gate. Some of the passengers were feeling more agitated because of the mistake. Mr. Teng, who witnessed the scene, said that during the communication, a woman patted the fallen worker with her hand and asked him to give a statement. This person said that you clap again, the lady patted him again, do not want the dramatic scene to happen, the employee shouted "hit, hit 110", then fell down.  Many passengers at the scene are looking at the silly eye, which is why there are passengers in the video that "pretending to die" is also a way. And China Eastern through Sina Weibo to explain the matter, August 20 night, the Beijing thunderstorm weather continued influence, Beijing to Xian MU2116 flight delayed. The on-site service personnel apologizes to the passengers in time, informs the flight information, provides the advisory service, the patient explains the explanation.  At the same time, the airline said that the employee was pushed down by the passenger, causing a sprained ankle, and dizziness heavier, so fell to the ground. And netizens are also a matter of opinions. Netizen "@Star scarf" said: "Perhaps this staff workload is too large, was the passenger this beat, more nervous, fainted in the ground." But the others lay on the ground, so many passengers should always pick him up, lest something unexpected. "At the same time, some netizens also put forward the rational view, netizen" @PandoraZF "said:" Recently our civil aviation staff very ' injured ', from the flight attendant was poured boiling water to the field Service personnel fell, we should learn to mutual humility, after all, we Chinese children to and for expensive. "(Journalist/Rong soar intern/Yang Xiunfei)
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