Absrtact: Based on the moral integrity of the media, we rarely use the emotional words such as good to describe a start-up company. But at least in the field of online forms, let me gently praise the questionnaire network. As we have written before, the questionnaire is a experience
Based on the integrity of the media, we rarely use the "good" and "strong" "good" such as emotional words to describe a start-up company. But at least in the field of online forms, let me gently praise the "questionnaire network."
As we wrote earlier, the questionnaire is an online form platform that is very simple to experience. The platform uses a large number of drag-and-drop operations, the questionnaire provides the experience that is obtained, the template is rich, the questionnaire logical setting is also quite perfect, and includes some advanced function to be free (certainly not not to make money, but "the questionnaire net" team says "I have the unique profit skill"). Recently the product has been online with the contact management function, making it easier for questionnaires and event originators to gather and manage contact information.
According to the "Questionnaire Network" product team, they found in the actual operation of the user's three major needs are research, registration and voting. and contact management, as the "registration" of the value of the scene extension.
In fact, this new feature does not make big changes to the original product, the bottom is still the original questionnaire platform, to achieve "contact management" mainly rely on these several upper modules:
1, on the basis of the function of the questionnaire, stack some problems related to contact Management module, questionnaire template and information query logic.
2, added a contact management background, the contact information is structured to render, in order to organize and query.
3, the next step with the micro-letter public number through to facilitate the user at any time to call contact information.
Does that sound like a "Mac CRM" we introduced before? Yes, both of them are similar ideas, but the functions of these customers have been launched last year.
said that the form to do the CRM problem, "questionnaire" product team and I think this direction is still a little early. A complete CRM, in addition to customer information collection and processing, the most important is to create some contact points with customers to carry out two marketing, which is a CRM closed loop. But whether it is "wheat" or "Questionnaire network", in fact, the contact point with the user is very little.
"Questionnaire Network" by the Shanghai Public-language network launched, the product last July on the line, the number of existing users 245,000. Although the total number of users is not large, but one-third of them are highly valued enterprise users. At present, there are also "love Research (Network research community, has registered users nearly 5 million)" and "Isurveylink (a professional market research software)" two products. These two products and "questionnaire network" complement each other, and to some extent through. At the corporate level, last year, the Lenovo star and other institutions of tens of millions of Yuan pre-a round.
According to the "survey net" to 36 Krypton said, they will be on the next line some form collaboration function, to adapt to a number of people customer service scenarios.