Electric quotient giant becomes netizen complains the hardest-hit

Intermediary transaction SEO diagnosis Taobao guest Cloud host technology Hall

A few days ago, the quality of China's official website announced the 2013 China quality thousands of miles of the site complaints list, of which Taobao, Beijing-east, the cat as the representative of the comprehensive shopping site occupies an absolute leading position, become the hardest hit by netizens complaints.

Compared to the domestic authoritative media iwebchoice released a comprehensive shopping site before the 10 rankings can be found, Taobao, Cat, Suning easy to buy, Amazon China, Gome Online, Jingdong Mall, Xun nets, Dangdang and other well-known electric goods brand all in the gun encounter together complaints, alone factory shop to 0 complaints against the Web site, Get the industry praised.

In this regard, the factory Operation department Coke manager said, in the current E-commerce industry, the current situation, online trading is still dominated by the company, which will also lead to comprehensive shopping site to become the site of the major complaints of the hardest-hit, which from the complaint problem can be glimpse. According to the Chinese quality of thousands of miles published this year's website complaints, network fraud, slow delivery, false promotions, after-sale and refund is not timely, such as more concentrated, these are around the issue of online transactions.

According to an unnamed industry personage, from the list, the Business-to-business platform only Alibaba a website list, this is not only Hotta. Alibaba is able to "list", mostly because of wholesale and retail and other online transactions, rather than industrial products trading. On the other hand, the 0 complaints from factory stores are not because they are not as famous as Alibaba, but because of their own advantages.

What is its advantage? A journalist who had been involved in the launch of the pump-valve factory Shop said that the factory shop had many innovations in the model compared to the traditional business-to-business E-commerce platform. Its unique ' face manufacturers, professional services ' first into a single, after the pay ' business model for both parties have brought convenience-buyers to face high-quality manufacturers, enjoy professional services; The supplier pays the platform according to the turnover, reduces the investment risk.

The factory Operation department Jiao manager said, the consumer to the electricity merchant website Complaint's original intention causes the result not to be expected, for instance buys the clothes not to imagine good-looking, the delivery did not anticipate in the fast and so on. How to satisfy both buyers and sellers is a problem that the electric business platform needs to think deeply. The Factory Shop finds the right solution, pays for the turnover, allows the seller to see the result, pays for the result, and allows the buyer to be assured of the best price and the trustworthiness of the seller. When both are satisfactory, 0 complaints are not far away.

PostScript: 2013 is an unusual year for industrial electrical manufacturers. This year Alibaba Industrial Mall online operation, this year MRO mall springing up, however, when all the electric business platform began to do shopping malls, and some sites have begun to further explore ...