Electronic Business personalized three online shop service Super GB

News (reporter Zhou Yuan) at present, more and more http://www.aliyun.com/zixun/aggregation/7953.html "> shop sellers began to try to provide a more complete, more humane protection services." According to the Taobao Industry Operations Division sample survey shows that nearly 30% of Taobao sellers have or are willing to provide more than the national standard of shop services, some services have gradually become a new etiquette.

Lucy_jessy Taobao is a 5-crown children's clothing sellers, the store promises as long as the merchandise tag is still in, not washed, life-long no reason to return goods, and according to the state clothing industry three packs of goods in the purchase within seven days, the card has not been cut, not worn, not washed by the size of the garment can be shifting, And the product that is outside the stipulated date is not shifting. However, this service is very tempting to worry about a child who has grown too fast to buy clothes that are too late to wear.

Puppy electrical appliances, but also a "service-oriented electrical business" paradigm. Puppy electrical appliances for its sales of small household electrical appliances products are providing 3 years of free warranty service, but also some of the single products provided price guarantee services. And according to the National 3C category of protection service standards, small household electrical appliances are generally only 1 years of warranty service.

Other such as glass, porcelain tableware and other categories, due to material characteristics, in the process of logistics easy to appear damaged. But in research, 87% of businesses are willing to provide damaged and complementary services. And poly customization activities, 9 3C home appliance products not only provide consumer customization, manufacturers direct service, and some products also provide free door-to-door, functional improvement and other personalized services.

With the rapid development of the electric business industry, the competition of the shop also from the earliest simple price of the era, evolution to the era of service. Chu Zechi, a professor of sociology at Peking University, said: "The personalized service is actually a small and beautiful embodiment of Taobao not only for the few to provide the opportunity to shine, but also for more people to provide a more beautiful place." Go deep, it is a new way of economic development. ”