"Elements of user experience" notes

The user experience does not refer to how a product works (although this sometimes has a significant impact on the user experience). The user experience is "how the product contacts and works with the outside world", that is how people "touch" and "use" it.

The user experience of a website is more important than any other product. Because it is a "self-service" product. No prior reading instructions, no hands-on training or seminars, and no customer service representatives to http://www.aliyun.com/zixun/aggregation/17185.html "> help users understand this site.

A common measure of investment income is the conversion rate. By tracking how many users are transferred to the next step, you can measure how efficient your site is to achieve a "business purpose".

The way to create an attractive, efficient user experience is called a user-centric design. The idea is that in every step of developing a product, the user should be considered.

1, the Web page as a software interface: every problem as a "application software" design problem. The focus is the task, where all operations are incorporated into a transfer process to think about how people do it. A Web site is a tool for accomplishing tasks.

2, the Web page as a hypertext system: information dissemination and retrieval of the point of view. The focus is information about what information the Web site should provide and what it means to the user. Hypertext is the information space that users can travel through.

Strategic level

Scope Layer

Structure Layer

Frame Layer

Performance Layer

In addition, there are two additional factors: content and technology.

A large collection of subtle issues that need to be addressed. Understand what the problem is (at which level) and then fix it (consider the consequences).

Resources

01 Features of user experience http://book.douban.com/subject/2297549/

02 Xiao Bang This article thinking map integration version Http://alibuybuy-img11.stor.sinaapp.com/2011/04/a34d_b4da_elements-of-ue-v1.png

Source: http://cuikai-wh.com/archives/1206