Enhance the user experience to see how users use the site

User experience (username experience, UX or UE) is a purely subjective in http://www.aliyun.com/zixun/aggregation/6579.html "> Users use a product (service) in the process of building up the psychological feeling. Because it is purely subjective, there are certain uncertainties. Individual differences also determine that each user's real experience is not fully simulated or reproduced by other means. But for a well-defined user group, the commonality of its user experience can be realized through well-designed experiments.

The user experience is mainly from the user and Man-machine interface interaction process. In the early software design process, the Man-machine interface is regarded as only a layer of "packaging" outside the core of the function, but not enough attention. The result is that the development of HMI is independent of functional core development, and is often the end of the entire development process began. This approach greatly limits the design of human-computer interaction, and the results are risky.

Because the design cost of modifying the function core at the final stage is enormous, sacrificing the Man-machine interface is the only way out. This speculative and gambling development is almost impossible to obtain a satisfactory user experience. As for customer service, it is also a part of the user experience in a broad sense, because it is inseparable from the design of the product itself. Customer service is more to the quality of personnel requirements, and has been difficult to change has been completed and put into the market products. But a good design can reduce the customer service needs, thereby reducing the company's customer service investment, but also reduce the customer service quality caused by the loss of users.

I did a few years of web research, but also like the user's use of the site behavior of some research, through a large number of users to find a shocking fact, from our view that households are using the network, but in fact, the gap is huge.

When we create a website, we usually think that the user will stare at all of our pages, carefully read our carefully prepared every paragraph, feel our carefully designed layout, but the fact is always cruel, we believe that "carefully prepared text" in the user's view can be said to be blind or basically do not look, Perhaps the designers feel some sadness at this time, but it is undeniable that this is true. Let's look at the following two graphs:

It may be said that this is a special case, but since I surveyed so many users, this view of the site users accounted for more than 80%, although a bit strange, but this is true.

This means that when designing a Web page, we should not think of a very focused user, but instead shift the focus of web design to 80% of users, because it represents the real situation of users using the Web. So if you want to design a valid Web page, We have to accept three facts that you may not normally accept, and these three facts will guide you to the right path to Web design, and I'll talk about it in the next article.

Source: Guangxi Lao Wu SEO Training

Address: http://www.gxseo.org

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